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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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December 08, 2021

I experienced very good customer care from the time of making the appointment until the end of the service. I have tried other dealerships,but I found Jim Ellis Toyota to be the best. More

by Iwr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Report | Print
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

Iwr, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 07, 2021

Service through the roof!!! Love it here :) Coming back to buy my tires with Raymond too! More

by Keyona M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

Key, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 06, 2021

They always get the service done fast and they are always so nice! 10 / 10 More

by Abby6117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

December 06, 2021

Service dept awesome service! Great people make you feel at home and at ease every time we come in. More

by MA42472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ma42472! Thanks again for your business! Take care!

December 04, 2021

Very good customer service from Mr Persaud. He explained everything to me about the service and got me in and out very quickly. More

by slmiller9883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Slmiller9883! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

December 03, 2021

I will say l Love Toyota Vechicles but the waiting process was Extremely Fustrating other than that Everyone was Nice and friendly More

by DealerRater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Report | Print
Dec 06, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 03, 2021

Great experience. Fast service and great people. Raymond Persaud made my experience here at Toyota of McDonough a good one. More

by Gescoto1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gescoto1969! Thank you so much again for your feedback! We hope you have a great day!

December 03, 2021

I was greated when I arrived. The reason for service verified. My service was dobe quickly. I was notified at the same time. I feel safe I can return to this location for future work More

by pmcm3
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 02, 2021

The waiting room at Jim Ellis Toyota of McDonough is always clean with plenty of seating available. The staff are professional and very polite. Always a good experience. More

by cbrown5055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
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Dec 06, 2021 -

Jim Ellis Toyota of McDonough responded

Cbrown5055, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

December 02, 2021

TOP QUALITY SERVICE THEY TREAT YOU LIKE FAMILY YES I TELL ALL WHO ASK ME IF GOOD CAN'T BEAT THEM ON SERVICE & IF LOOKING TO BUY SEE LEON POOLE More

by LANASAMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Powers, John Gliem, David Ray
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Dec 06, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lanasamike! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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