Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
December 08, 2021

This dealership is effective on keeping appointment times to a minimum and good service adviser More

by CLOW0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

Clow0505, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 08, 2021

Great staff and Good communication would definitely recommend this location didn’t take long either More

by ekiralogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin walker
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

Ekiralogan, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 08, 2021

Excellent service Oscar was a great help with all my needs ! Would come back again thank you More

by angelaleelopez87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Angelaleelopez87! Thanks again for your business! Take care!

December 08, 2021

I was overcharged for a key that didn’t work probably. They tried take advantage of me!!! I will NEVER go back!!! More

by s.buffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Jim Ellis Toyota of McDonough responded

S.buffin, we are so disappointed to learn of this situation you have described. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

December 08, 2021

I’ve been coming to Jim Ellis Toyota regulatory since I bought my 2016 Camry and doing the pandemic coming and I had appointment everything went smooth I had a little bit of a wait but it was all right coo More

by Mrtonybrown127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull, Meagan Thackston
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Mrtonybrown127! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 08, 2021

got me in and out in about a hour so i could go home and take care of my husband who had to have a sister with him. They came to let me know how it was going and what was going on. Thanks for a fast trip More

by Franill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Franill! We look forward to your next visit! Take care!

December 08, 2021

Great customer service, the atmosphere was also great. They offered me water and cup cakes while I waited. More

by alexhardin2020
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Alexhardin2020! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

December 08, 2021

great service, very professional. will recommend to others. will continue to visit service dept & dealership More

by robbiegreathouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

Robbiegreathouse, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

December 08, 2021

They are too attentive to all the services and their very friendly staff I all chose well when choosing them More

by martinamezcua27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mason
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Martinamezcua27! Thanks again for your business! Take care!

December 08, 2021

The dealership was clean and the employees were friendly. Reid sent updates about my car while car was in the shop More

by uniqueexpresstrucking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Uniqueexpresstrucking! Thanks again for your business! Take care!

...
320
...