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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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December 15, 2021

Always professional and easy to work with. I,will be using them again soon. Thanks More

by CASSIECAR77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
Dec 16, 2021 -

Jim Ellis Toyota of McDonough responded

Cassiecar77, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 15, 2021

Both of the service agents, Kendalynn and Cecilia Thompson, were professional, prompt, and courteous. Their follow-up was fantastic. Excellent experience and excellent service! More

by msarlicia.maxie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson; Kendalynn
Dec 16, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Msarlicia.maxie1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 14, 2021

Raymond took excellent care of me. I brought my Avalon in for tire service. Ray also did my 10,000 and sometimes service. More

by Jwmint150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

Dec 16, 2021 -

Jwmint150 responded

Thank you for your excellent service and customer service. W. Joyce Minter

December 14, 2021

Service advisor was excellent and knowledge. Car was not washed. I was not told washer was out of order. More

by Edgt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Edgt, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 14, 2021

They were very curious & professionals got my service completed in a timely matter & kept me updated. Very happy keep up the good work! More

by Popmull52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danelia West
Dec 15, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Popmull52! Thanks again for your business! Take care!

December 14, 2021

Got an oil change and it was a good experience. They tested my car and found I needed an up date due to a C factory recall. They took care of it immediately More

by PHI_KEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Jim Ellis Toyota of McDonough responded

Phi_ken, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 14, 2021

Victoria in the Service Department is the greatest. I will deal with no one but her. Been there numerous times and always found her to be very helpful, concerned about my needs and has always gone above More

by MARTINEZTOM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Dec 15, 2021 -

Jim Ellis Toyota of McDonough responded

Martineztom2, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 13, 2021

Excellent service; friendly people; knowledgeable; service completed in a reasonable time frame; well maintained facility More

by legaltaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Jim Ellis Toyota of McDonough responded

Legaltaylor, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 13, 2021

You can buy a veh. From any. Place… It’s the service that counts.. Keep up the good work More

by GILMORERONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gilmoreronald! Thanks again for your business! Take care!

December 13, 2021

Friendly and expedient service makes me a regular service customer and buyer at this dealership! More

by monique5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gullo
Dec 15, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Monique5! We look forward to your next visit! Take care!

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