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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,269 Reviews

4,269 Reviews of Toyota of McDonough - Service Center

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January 17, 2022

They were super fast on both taking the problem and working on it. I was glad they took full responsibility for the vehicle once they get it. More

by Saurav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

January 17, 2022

Was very friendly and fast service They called an amount of time represent all the paperwork West need to be done to the car More

by dj1865@hotmail’com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

Dj1865@hotmail’com, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2022

Excellent customer service. Getting my car serviced didn't take all day. Employees were very friendly and helpful. More

by maewest_30204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Maewest_30204! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

January 17, 2022

The dealership was very professional and accommodating to me and my schedule, as well as offered discounts for the services received. More

by LATASHIA1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Latashia1908! Thanks again for your business! Take care!

January 17, 2022

Awesome service, Exceptional customer service would definitely recommend this dealership for service and even for purchase More

by prothro90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Prothro90! Thanks again for your business! Take care!

January 17, 2022

I'm very happy , excellent customer service and thanks for great work in my Toyota More

by GIGIBALAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana Collins
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Gigibalaj! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

January 17, 2022

We were concerned about the noise on the car and the issue with the way the car felt when driving. After taking with our technician, he understood our concerns and we were very worried about the price. More

by PAULETTE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Paulette00! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2022

Great service manager. He was very polite, professional and knowledgeable of the vehicle and service needed. More

by Whs007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

Whs007, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 17, 2022

Great customer service from the time we checked in to the time we checked out! More

by christyshoup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Christyshoup! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2022

Great people! Really fast service and everyone was very friendly and professional! I was in and out faster than expected. The free macchiato was a nice bonus! More

by mrshbrown85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

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