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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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January 25, 2022

Good and fast turn around on the work I had done. Very friendly and kept me informed about the status of my truck. More

by TROUTMAN_STEPHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alana Collins
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Jan 29, 2022 -

Jim Ellis Toyota of McDonough responded

Troutman_stephen, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 24, 2022

Very professional and valued customer service attention. Provided required services for my vehicle from knowledgeable techs. More

by demetria_wilcox
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2022 -

Jim Ellis Toyota of McDonough responded

Demetria_wilcox, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 24, 2022

James was exceptional. He friendly and professional. He told me I would be in and out in a hour. And I was! Fast service and I appreciate that. More

by carpy696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gullo
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Jan 26, 2022 -

Jim Ellis Toyota of McDonough responded

Carpy696, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 24, 2022

Reid was outstanding. He went out of his way to help me. I will continue to bring my truck to him. More

by MIKEPARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Mikeparris! Thanks again for your business! Take care!

January 24, 2022

The mechanics made a mistake but the service manager strained it out for me. I was Satisfied. More

by bobbiejay26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

January 24, 2022

It took a little longer but that was expected with the service requested. Mrs. Cecilia Thompson was very knowledgeable and courteous. She made sure that my vehicle was taken care of, and updated me when t More

by casom27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Jim Ellis Toyota of McDonough responded

Casom27, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2022

Excellent service with great environment. Clean and very spacious. Lounge was very pleasing. Will be back. More

by yayay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
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Jan 25, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Yayay! Thanks again for your business! Take care!

January 21, 2022

Susan, Mike, and Lacy were a pleasure to work with! I feel like I am a part of the family with them. I don't think that they will ever forget me LOL!!! I am really enjoying my vehicle and I will be a for More

by Shantielbryant1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Jim Ellis Toyota of McDonough responded

Shantielbryant1, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 21, 2022

This dealership has always treated me special!The people This dealership has always treated me special! The people in the service is incomparable! So far, they have always gotten an excellent review from More

by pdlarue1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Jones
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Jan 25, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Pdlarue1961! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 21, 2022

Got 25000 mile service with an appointment in under 2 hours. Was kept informed by service rep. More

by SDCRANE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sdcrane4! Thanks again for the positive feedback, and we hope that you have a great day!

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