Toyota of McDonough - Service Center

Victoria was extremely helpful. Very professional and a pleasure to work with. Repair was done ahead of schedule. pleasure to work with. Repair was done ahead of schedule. More

Service is much better than it was in past. Service agent very friendly and helpful agent very friendly and helpful More

Oscar was extremely attentive, politely receptive and patient with my check-in, questions and inquiry's. He saw me through all the way until I left. I have been going to this same dealership for almost 1 patient with my check-in, questions and inquiry's. He saw me through all the way until I left. I have been going to this same dealership for almost 10 years and the customer service continues to improve. The service mechanics are OUTSTANDING, and always have been! Great dealership all the way around, from sales to service. The parts department, cashiers as well as the barista are always very friendly and quick to help. I really appreciate the new coffee/tea/hangout area. Watching the mechanics work on my truck is my favorite part. My only asterisk would be the front of the dealership. There is a receptionist who plays her favorite music too loudly and sings along as if she is at home or out with friends. She has never said hello or properly greeted me. While I cannot say she is rude as I have never had an interaction with her, I do wonder why she is even there? If if were not for this, I would have given this dealership 5 stars. More

Good service for my car and on time. They told me all my car needs and the prices. car needs and the prices. More

Good and fast turn around on the work I had done. Very friendly and kept me informed about the status of my truck. friendly and kept me informed about the status of my truck. More

Very professional and valued customer service attention. Provided required services for my vehicle from knowledgeable techs. Provided required services for my vehicle from knowledgeable techs. More

James was exceptional. He friendly and professional. He told me I would be in and out in a hour. And I was! Fast service and I appreciate that. told me I would be in and out in a hour. And I was! Fast service and I appreciate that. More

Reid was outstanding. He went out of his way to help me. I will continue to bring my truck to him. I will continue to bring my truck to him. More

The mechanics made a mistake but the service manager strained it out for me. I was Satisfied. strained it out for me. I was Satisfied. More

It took a little longer but that was expected with the service requested. Mrs. Cecilia Thompson was very knowledgeable and courteous. She made sure that my vehicle was taken care of, and updated me when t service requested. Mrs. Cecilia Thompson was very knowledgeable and courteous. She made sure that my vehicle was taken care of, and updated me when that was necessary. More