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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,269 Reviews

4,269 Reviews of Toyota of McDonough - Service Center

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January 28, 2022

Victoria is amazing every time we have a need. She is quick to respond and always helpful. We have kept our service at Jim Ellis because of Victoria!! More

by Belljenn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Belljenn77! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 28, 2022

Very good experience just need to wash cars Better and do more for the loyal customers and more coupons and discounts over all I have had a pretty good experience except on dealer side More

by MorrisALFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Morrisalford! We look forward to your next visit! Take care!

January 28, 2022

Victoria in the service department does a great job with scheduling, communicating and follow up. More

by creynolds5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Creynolds5! Thanks again for your business! Take care!

January 28, 2022

Since I am a first time owner of a Toyota, this new experience at this location was excellent service by Ms. Cecelia Thompson. Everyone was very professional and I will be using this location for futur More

by Charleneb.adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Cecilia Thompson
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Charleneb.adams! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 27, 2022

I have bought 2 cars from there, great experience, your service department is excellent, I always ask for Reid he takes the time to not only answer my questions but show me everything I ask if him. More

by Marilynnhicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Marilynnhicks! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

Jan 29, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Marilynnhicks! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

January 27, 2022

Staff at dealership was professional. Vehicle was ready as promised, and scheduling an appointment was easy. More

by EZNUPE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Eznupe82! Thanks again for your business! Take care!

January 27, 2022

Cecilia Thompson from the service department provided me with the best customer service. I advised her what my car needs are, and she responded with good answers and solutions to help my car better. She eve More

by rbtarget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
Jan 29, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Rbtarget! Thank you, and have a fantastic day!

Feb 02, 2022 -

rbtarget responded

I enjojed my experience send me some coupons and discounts...Ron Branch.

January 26, 2022

A few yrs ago I was going to Toyota South for my service and I had a very bad experience there. Ever since then I started going to Jim Ellis and they are without a doubt the best Toyota dealership/ service More

by NYCHEVYRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Jim Ellis Toyota of McDonough responded

Nychevyrider, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 25, 2022

They were great and took good car of me. I have no complaints whatsoever. Thanks! More

by A.HOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Jim Ellis Toyota of McDonough responded

A.houston, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 25, 2022

The service department is always dependable and always a great team atmosphere when dealing with everyone over there at Jim Ellis Toyota!!! More

by JGULLO79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gullo
Jan 29, 2022 -

Jim Ellis Toyota of McDonough responded

Jgullo79, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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