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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,269 Reviews

4,269 Reviews of Toyota of McDonough - Service Center

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January 31, 2022

Service was great and done in a timely manner! Much quicker than my last visit… More

by lwells50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

January 31, 2022

The service tech was amazing. Outstanding and very customer service friendly. Dealership is very clean. More

by Gustavocelisreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Gustavocelisreyes! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 31, 2022

Cecilia took good care of me per usual. I appreciate the dealership provided lyft for me to go back and forth the dealership with More

by Amary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Amary, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 31, 2022

Got me out of there quickly. Did everything to car that needed to be done. Kept me updated. More

by MESSWGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Messwgm, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

January 30, 2022

360° difference from my last purchase here 3.5 years ago! Great experience today and I certainly hope this dealership continues in this direction. 15+ year customer. And Ahmad Ali sold me all of my vehicles. More

by tstitts4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tstitts4! Thanks again for the positive feedback, and we hope that you have a great day!

January 29, 2022

Friendly staff, fast service. Scheduled maintenance was completed in about an our without an appointment. More

by Byron.gaston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Byron.gaston! Thanks again for your business! Take care!

January 29, 2022

Oscar was efficient, friendly, professional and a great representative of your company. I would recommend Jim Ellis Toyota to everyone. Thanks! More

by BuckeyeGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Buckeyegirl! Thanks again for your business! Take care!

January 28, 2022

Victoria was very pleasant. She kept in contact with diagnostic findings and suggested service needs and costs. I feel good with the outcome. More

by MOTTHOMPSON
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Motthompson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 28, 2022

We have always had a good experience with the service department. Service writers knowledgeable and friendly. More

by Czars101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Jim Ellis Toyota of McDonough responded

Czars101, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 28, 2022

Thank you Raymond for always taking care of my service needs! I appreciate it so much ☺️ More

by MALLORYROBERTS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Jim Ellis Toyota of McDonough responded

Malloryroberts80, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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