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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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February 09, 2022

service very good,,,,,,,,,dont make demands on service very good,,,,,,,,,dont make demands on 15words.....sevice very good and that it....... kr More

by lawrence_rallins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Jim Ellis Toyota of McDonough responded

Lawrence_rallins, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 08, 2022

Excellent customer service Oscar Johnson was the person that help me and I was very pleased with the service very professional and I was in and out fast. Thank you More

by nelsy357
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Nelsy357! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

February 08, 2022

In the past the wait to check in was too long but this time they got to me right away and had my service done quickly! More

by MPD
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Jim Ellis Toyota of McDonough responded

Mpd, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

February 08, 2022

Appear to be efficient so far from the service I have received up til now. More

by DMorris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dmorris! Thanks again for your business! Take care!

February 08, 2022

Was the 1st time I had quick & accurate service. Appointment time was accurate. In & out service More

by demetrice77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Jim Ellis Toyota of McDonough responded

Demetrice77, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 07, 2022

Took the scat pack for a test drive with saarahi Ruiz great car great customer service thanks. More

by Jordanchilds67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saarahi Ruiz
Feb 07, 2022 -

Jordanchilds67 responded

Took the scat pack for a test drive with saarahi Ruiz great car great customer service thanks.

February 07, 2022

I must say they have costumer friendly service and I didn’t need to wait very long for my vehicle service. Only wished they can wash your vehicle as well as part of its Toyota complimentary service. More

by Islandgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 06, 2022

Everyone was really nice. The service was completed in a very timely manner. The facilities are clean. The price was slightly higher than I thought it should be, but it was comparable to other shops’ fees. More

by montricew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill in Parts was really helpful. He made sure they had everything in stock before I had my car towed there. Five Stars
Feb 10, 2022 -

Jim Ellis Toyota of McDonough responded

Montricew, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

February 06, 2022

Some good. Some bad. Reid in service area is great. It’s a long wait for an appointment. More

by TANYA3959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

February 05, 2022

I had a wonderful experience with Cecilia Thompson Assistant Service Manager- at Jim Ellis Toyota McDonough. She was patient and professional. Most importantly she was very friendly and got me in and More

by feliciabdavis42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Feliciabdavis42! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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