Toyota of McDonough - Service Center

Excellent service department. They have great courtesy, convenient scheduling, work always explained. Very comfortable and pleasant customer waiting area. They have great courtesy, convenient scheduling, work always explained. Very comfortable and pleasant customer waiting area. More

Cecilia's customer service was top notch. She really makes sure I am taken care of every time I come to this dealership. Everyone here is kind and professional and prompt with their service She really makes sure I am taken care of every time I come to this dealership. Everyone here is kind and professional and prompt with their service More

Best customer service we have ever received. Thanks to Raymond and Anthony Sullivan for the outstanding service professionalism friendliness. Thanks to Raymond and Anthony Sullivan for the outstanding service professionalism friendliness. More

Ms Cecilia Thompson is a very professional and pleasant lady that have been taken care of me several times, and I give her 5 stars !!! The reason for my four stars was the LONG wait yesterday to get my lady that have been taken care of me several times, and I give her 5 stars !!! The reason for my four stars was the LONG wait yesterday to get my car back More

Cecilia was helpful. I always bring my car to this location. My son and I enjoyed the kid zone. Internet was great I was able to catch up on school. I always bring my car to this location. My son and I enjoyed the kid zone. Internet was great I was able to catch up on school. More

I was advised that my service would be under a hour. The Jim Elis associate had me in and out with in the time she started! The Jim Elis associate had me in and out with in the time she started! More

I very pleased with the service that my service advisor provided and the very nice waiting room. provided and the very nice waiting room. More

I sat in my car for 30 min with no acknowledgment. My appointment was at 2:00 and I wasn’t acknowledged until 2:20 and 2 cars pulled in after me and got acknowledged before me! My appointment was at 2:00 and I wasn’t acknowledged until 2:20 and 2 cars pulled in after me and got acknowledged before me! More

Victoria always goes above and beyond! She makes sure service is right and on time. Every time. I trust my cars with Victoria at Jim Ellis She makes sure service is right and on time. Every time. I trust my cars with Victoria at Jim Ellis More

My experience at Jim Ellis Toyota was very good. This was my first visit. I recently moved in this area. I normally get my car serviced at Toyota South in Morrow Ga. I thought they were the best, bu This was my first visit. I recently moved in this area. I normally get my car serviced at Toyota South in Morrow Ga. I thought they were the best, but the service I received at Jim Ellis was just as good. I'm happy to say I was pleased. Thank you. More