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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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March 05, 2022

Very good customer rapport and service. Nice friendly atmosphere. I'll certainly continue to come back. More

by TOTARKINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Totarkington! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 04, 2022

Great dealership. Took my car in to get serviced and I was in and out in under in hour. More

by Calvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
Mar 05, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Calvin! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 04, 2022

The service was quick and great but the technicians were very nice and friendly and so was the coffee!!!! More

by QUEENIELAINEGAMBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Jim Ellis Toyota of McDonough responded

Queenielainegamble, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 04, 2022

I actually did not keep my service appointment so surprised I'm receiving this. There were issues through this process though. I had a 'we owe' window tint, but my windows appeared tinted, I'm thin More

by cama1212
Recommend Dealer
Yes
Employees Worked With
None
Mar 08, 2022 -

Jim Ellis Toyota of McDonough responded

Cama1212, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Your comments play a key role in the success of our business so we hope to speak with you soon.

March 03, 2022

It was a pleasant experience on Tuesday March 1, 2022 . . The gentle man who waited on me was very nice ... More

by Mhead461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mhead461! Thanks again for your business! Take care!

March 03, 2022

Everything was excellent, was told it would take an hour for oil change. It took 45 minutes More

by wrlewis1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 03, 2022

Everyone was nice, courteous and helpful when could not find my key. They were pretty quick and efficient. More

by WiggieSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Jim Ellis Toyota of McDonough responded

Wiggiesue, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 03, 2022

Very curtious and knows all about Customer Service. I really enjoy taking my car there. Don't know how often they provide Lyft service, but I was able to go home and get my work done instead of sitting More

by CIEGOPRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, Sorry!!
Mar 05, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Ciegoprl! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 03, 2022

Walked in to confirm an appointment. I was able to get a service completed on the spot . Thank you More

by mwade01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Silverstein
Mar 05, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Mwade01! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 02, 2022

They value you as a customer. Reid my service advisor is always upfront and provides sound decisions. More

by JESUSTMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Jesustmw! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

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