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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
March 09, 2022

Kenny was knowledgeable and kept me informed while I waited on my vehicle. Thanks Kenny! More

by Lsstoryllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Green
Report | Print
Mar 16, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Lsstoryllc! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 08, 2022

Great dealership JD barksdale was big help got me in the suv I wanted I’m a satisfied customer More

by shedrikarenae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Barksdale
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Mar 16, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Shedrikarenae! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 08, 2022

Got me in and out in an hour. Great service. Would recommend to others. Thanks. More

by Coreyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2022

The service department is what makes me a repeat customer. Oscar, Reid, Cecilia, Dana, all top notch. More

by 2018 Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia, Dana
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Mar 09, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, 2018 Camry! Please let us know if there is ever anything else we can do for you! Safe travels!

Mar 09, 2022 -

2018 Camry responded

Your service department is a breath of fresh air after dealing with other service departments. Thank you.

March 07, 2022

Mr. James Gullo, assistant service manager, did an excellent job from my arrival with my car until time to leave. He checked for recalls and after servi More

by PEPSIATL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gully
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Mar 09, 2022 -

Jim Ellis Toyota of McDonough responded

Pepsiatl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2022

Raymond was great per usual. Very professional and helpful! Car was clean when picked up. More

by MY2NDARY2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, My2ndary2013! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 07, 2022

Reid is ALWAYS GREAT! !! I WILL travel to be serviced by this team! Thank you! More

by Rodriguez.estrella983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Rodriguez.estrella983! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

March 05, 2022

The Young Ladies in customer service were Excellent! ! The Employees that greet you when you come into the were Very Professional. More

by flyawaybyrd77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Flyawaybyrd77@yahoo.com! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 05, 2022

I had a great experience with the dealership. JD was very helpful and very helpful. So I am happy to drive my car. More

by peggytaylorpp752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 05, 2022

Took about 3 hours for a simple oil change and tire rotation. Didn’t even get the complementary car wash: My appointment was scheduled for 9 and my car was not even taken in until 11! More

by ARTKATHYREGENOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia
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Mar 08, 2022 -

Jim Ellis Toyota of McDonough responded

Artkathyregenold, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

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