Toyota of McDonough - Service Center

Great job. . keep up the good work nice and friendly service..a great customer service to . keep up the good work nice and friendly service..a great customer service to More

Cecilia Thompson represents your dealership well. She is professional, thorough, and friendly. She listened to my concerns, repeated them back to me, and followed up with me with an explanation of She is professional, thorough, and friendly. She listened to my concerns, repeated them back to me, and followed up with me with an explanation of what had caused my car's problem. I had intended to make an appointment for my car to be repaired but she allowed me to wait for my car and I was in and out in the shortest period of time possible. More

Great Job! Lacy and Neal bent over backwards to help me thru the purchase and I would definitely recommend Jim Ellis to anyone looking to purchase a vehicle. Lacy and Neal bent over backwards to help me thru the purchase and I would definitely recommend Jim Ellis to anyone looking to purchase a vehicle. More

Extremely long wait times, inadequate staffing, poor service for hybrid or Prius. Any messages taken over the phone will not be handled. Do not expect a call back. No communication, poor customer servic service for hybrid or Prius. Any messages taken over the phone will not be handled. Do not expect a call back. No communication, poor customer service, and overall an absolute pain to deal with. More

Clean very good customer services the salesman take good care of their customers all the way until the job has been completed care of their customers all the way until the job has been completed More

Excellent Customer service and very professional from my service rep James Gullo. I appeciated his attitude! service rep James Gullo. I appeciated his attitude! More

Service department is great. The area is always clean and the service team is always friendly and polite. The area is always clean and the service team is always friendly and polite. More

I have always had a great experience with Jim Ellis Toyota of McDonough. they made my experience great by helping me meet the needs of my car. I would recommend them to anyone. Toyota of McDonough. they made my experience great by helping me meet the needs of my car. I would recommend them to anyone. More

I had my car serviced. Even though there was a 20 minute wait in line to get my car in, the check in was very pleasant and the service went quickly. The waiting room is co Even though there was a 20 minute wait in line to get my car in, the check in was very pleasant and the service went quickly. The waiting room is comfortable. More

The service agent was excellent and kind. Service center is very customer friendly and good. Service center is very customer friendly and good. More