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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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March 19, 2022

I have always bought my cars from Toyota. I have experience great, friendly, quick. service More

by SHENA.WEALTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady that greeted me and checked my car in for service was great., William Mason
March 18, 2022

Great service always. Katie, my service this time was new to the job - only been working there for 3 weeks. She was great!! Very informative and diligent about keeping me More

by LESRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Mar 20, 2022 -

Jim Ellis Toyota of McDonough responded

Lesrich, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 18, 2022

Everything is always quick and easy when I come to get serviced. The staffs customer service is excellent! More

by Dashay53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Jim Ellis Toyota of McDonough responded

Dashay53, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

March 18, 2022

I always get the best service when I visit and I love the lounge and the coffee Bar with snacks. Plus watching my van being worked on thru the tv monitors. More

by MJEVA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mjeva7! Thanks again for your business! Take care!

March 18, 2022

my experience is usually a businesslike , yet friendly and diligent autmosphere which is much appreciated. More

by FEB27PP
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Jim Ellis Toyota of McDonough responded

Feb27pp, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 18, 2022

Friendly, service oriented, considerate, knowledgeable, courteous, caring, professional, inclusive, honest , ethical , decisive, transparent, empathetic, genuine. More

by Charlesclifton288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Jim Ellis Toyota of McDonough responded

Charlesclifton288, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 18, 2022

Very kind gentleman checked me in! I was happy with the check in process and will continue to use the service here. More

by Jeffreywanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2022

Offered to give me a Lyft home when I dropped my car off and sent a Lyft to pick me up when it was ready. That's worth five stars right there. But the cost was about half what I thought it would be so defin More

by bradleyr43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia
Mar 20, 2022 -

Jim Ellis Toyota of McDonough responded

Bradleyr43, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

March 17, 2022

no they charge entirely too much very nice people. parts man named Allen was very helpful. Raymond was very good at his job. More

by Teresacreel69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Jim Ellis Toyota of McDonough responded

Teresacreel69, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your comments play a key role in the success of our business so we hope to speak with you soon.

Apr 08, 2022 -

Teresacreel69 responded

customer service people are good at their job. the parts department are very knowledgeable and extremely helpful. I enjoyed their help. Yall wanted to charge me $900.00 for something i repaired in 45 minutes. You charge too much!

March 16, 2022

The customer service was great and my wait Tibet was under 1 hour for a oil change will go back More

by GHWRD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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