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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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March 23, 2022

Jim Ellis service rep listened well and sent out an email immediately to confirm my service appointment. My service tech Raymond listened to my questions about my car and he explained it to me. My customer s More

by Bransharp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Bransharp! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 23, 2022

The service techs are always kind and quick. I love all the updates and reminder emails and text! More

by HTUEL27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Htuel27! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 22, 2022

They told me I had a recall and got that taken care for me while I was there getting service on my car. It saved me time not having to make a second trip to the shop. More

by CSIMS0131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Jim Ellis Toyota of McDonough responded

They told me I had a recall and got that taken care for me while I was there getting service on my car. It saved me time not having to make a second trip to the shop.

March 22, 2022

They signed me in, they worked on my vehicle then they finished before I expected. More

by Opiliobg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Mar 25, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Opiliobg! Thanks again for your business! Take care!

March 22, 2022

Just passed through on my way to South Georgia! Very nice service team was able to get me in with 30 minutes. Plus a short wait time! If I’m ever in need of service and I am in the area, I will def More

by SEBASTIANGREEN1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Mar 25, 2022 -

Jim Ellis Toyota of McDonough responded

Sebastiangreen1992, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 22, 2022

Victoria was very nice. I look forward to seeing her again. I always get excellent service when I bring my vehicle in for maintenance. More

by staciewatkins7775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Mar 25, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

March 21, 2022

Perfect experience! Found online - emailed - reserved- pick up with no hassle and took probably less than 30 minutes! Awesome! More

by denise.mcclure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cori, Malcolm Redd
Mar 25, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Denise.mcclure! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 21, 2022

Treated me with respect and let me know the Estimated time it would take to complete my truck service More

by CCLOVETT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Ellis Toyota of McDonough responded

Cclovett0, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 20, 2022

I had a wonderful experience at Jim Ellis Toyota’s service department. The employees were happy to see me and help me. Each employee dealt with the matters at hand as if I were the only customer there More

by joymcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis or David. I don’t remember his last name.
March 19, 2022

The young lady woman that helped me was very informative with me and I would recommend to anyone. THANKS GREAT JOB More

by Eeiser1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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