Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
March 26, 2022

very happy with my customer service I will come back in the future happy to be a toyota customer More

by WILLIAMSREGINA1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Williamsregina1968! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 26, 2022

Victoria is always helpful. Will always ask for her assistance. Happy with service this visit More

by OSEIDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Mar 29, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Oseidel! Thanks again for your business! Take care!

March 25, 2022

Great customer service and fast oil change and maintenance check-up. Waiting area is always clean. More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Ellis Toyota of McDonough responded

Andrea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 24, 2022

the service was efficient and ptofessional The staff was welcoming and easy to work with More

by truelife55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Ellis Toyota of McDonough responded

Truelife55, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

March 24, 2022

Jim Ellis is the best come on down and get your vehicle service now now More

by SLYGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Slygo! Please let us know if there is ever anything else we can do for you! Safe travels!

March 24, 2022

Great customer service, very friendly environment. I would recommend this location to friends and family wanting a grt service. More

by tomolithelwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Tomolithelwell! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

Mar 30, 2022 -

tomolithelwell responded

Please also recognize Cecilia tht checked me in she was amazing.

March 24, 2022

My service member was great, she had me in and out of getting my oil changed in an hour. She was very polite and had a great attitude towards her job. More

by Calebsmith0623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Ellis Toyota of McDonough responded

Calebsmith0623, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 23, 2022

It's great and clean. Fast service and let you know about any necessary concerns that may be going on with your car. Great customer service and all around great staff. Th More

by kljackson1877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name, female
Mar 25, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kljackson1877! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 23, 2022

I arrived 10 minutes before appointment time. Service advisor could find no record of the appointment. Filled out all the info again then told me to expect a 2.5 hr wait for a software update r More

by bpringle
Recommend Dealer
No
Employees Worked With
Don't know employees name
Apr 08, 2022 -

Jim Ellis Toyota of McDonough responded

Bpringle, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you if we still can. Please reach out to us at (770) 746-9374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 23, 2022

Very helpful and nice guy excellent customer service. My first time in McDonough dealership and definitely came back. More

by icasanova73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Jim Ellis Toyota of McDonough responded

Icasanova73, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

...
289
...