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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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May 02, 2024

I would like to convey my gratitude to Mr. Lavar, Mr. Jimmy and the whole service department here for taking in my older automobile and fixing its issue getting it back on the road where other More

by x101slt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Lavar and Mr. Jimmy!
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're truly grateful for your kind words and for choosing Jim Ellis Toyota for both servicing your older automobile and purchasing your new car. It's wonderful to hear that Lavar, Jimmy and our entire service department provided you with professional, courteous, timely, fair, and honest service. We're honored by your recommendation and thrilled to have had the opportunity to serve you and your family. Thank you for entrusting us with your automotive needs!

May 02, 2024

Wonderful, we totally recommend and a very helpful staff Held me with the problem I’ve been wondering about with my vehicle and it was the right car finally got it fixed. I’m so happy. More

by K.MITCHELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha Stubbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a wonderful experience at Jim Ellis Toyota and that our helpful staff was able to address the problem with your vehicle. Providing solutions and ensuring customer satisfaction are top priorities for us, and we're delighted that we could help you get your car fixed and put your mind at ease. Thank you for your recommendation, and we look forward to serving you again in the future!

May 02, 2024

Well satisfied with the service that I have received , will recommend to anyone who is interested. More

by PETRIENNEWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you're well satisfied with the service you received at Jim Ellis Toyota! Your recommendation means a lot to us, and we truly appreciate your support. Thank you for choosing us, and we look forward to welcoming anyone you refer to our dealership!

May 02, 2024

Hate coming to the dealership for service but Raymond's personality eased the pain of bring my car. Thanks Raymond. More

by BELL4223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're sorry to hear that coming to the dealership for service isn't your favorite thing, but we're glad to hear that Raymond's personality helped ease the experience for you. Providing a positive and welcoming atmosphere is important to us, and we appreciate your feedback. Thank you for choosing Jim Ellis Toyota for your service needs, and we'll be sure to pass along your kind words to Raymond! Thanks again for your business! Take care!

May 02, 2024

Jim Ellis Toyota has an excellent service department. Their work is exceptional. All of the employees go above and beyond what is required. I highly recommend them. More

by KNIGHT1PAT00000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd at Parts Desk. Jimmy Fernandez, Service Manager.
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review of our service department at Jim Ellis Toyota! Providing exceptional service and going above and beyond for our customers is what we strive for. We're thrilled to hear that you had such a positive experience, and we truly appreciate your recommendation. If you ever need anything else, don't hesitate to reach out. We're here to help!

May 02, 2024

Always enjoy working with Oscar, he’s trustworthy and professional. He makes getting my vehicle maintenance complete a positive experience. More

by CAGLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you always have a positive experience working with Oscar! Providing trustworthy and professional service is what we strive for at Jim Ellis Toyota. Thank you for your kind words and for choosing us for your vehicle maintenance needs. We truly appreciate your loyalty and look forward to serving you again in the future!

May 01, 2024

Very professional, attentive, only perform services that are needed, prices are reasonable for a dealerships. More

by BETTYTURNER1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinstez
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May 03, 2024 -

Jim Ellis Toyota of McDonough responded

We're pleased to hear that you found our service professional, attentive, and reasonably priced, with a focus on performing only the necessary services. We strive to provide transparency and value to ensure our customers have a positive experience. Thank you for sharing your feedback, and we look forward to continuing to meet your expectations in the future!

May 01, 2024

I have had nothing but amazing service from Jim Ellis Toyota. From the time I purchased my car from them to every time I require service, everybody is so pleasant to deal with and they take care of my ca More

by classylady_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your consistently amazing service experience with us here at Jim Ellis Toyota, from the purchase of your car to each service visit. It's wonderful to know that our team's pleasant demeanor and timely care for your car have made each interaction positive. Thank you for sharing your experiences, and we look forward to continuing to provide you with excellent service in the future. Your satisfaction is very important to us!

May 01, 2024

Raymond was a perfect gentleman. Very knowledgeable at his job. Got me in and out without any glitches More

by elorineprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Raymond provided you with exceptional service at Jim Ellis Toyota! Being knowledgeable and ensuring a smooth experience are key priorities for us. Thank you for your kind words, and we'll be sure to pass along your appreciation to Raymond. If you ever need anything else, please don't hesitate to reach out. We're here to help!

May 01, 2024

Jim Ellis Toyota Dealership is number 1 they really care about their customers. You will be glad you went there !! More

by LINDADWYATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
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May 05, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review of Jim Ellis Toyota! We truly value our customers and are committed to providing exceptional care and service to everyone who walks through our doors. We're thrilled to hear that you had a positive experience with us, and we appreciate your recommendation. If you ever need anything else, please don't hesitate to reach out. We're here to help!

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