Toyota of McDonough - Service Center

Thanks so much. Everyone was wonderful. Patricia has helped me before. She is great. Everything was explained and options given. Thanks. Everyone was wonderful. Patricia has helped me before. She is great. Everything was explained and options given. Thanks. More

Kenny met me in service department with a smile and was very helpful. Friendly staff and service was great! very helpful. Friendly staff and service was great! More

Jim Ellis Toyota did an amazing job with my vehicle when another dealer would not. The customer service was A+ and they made sure I was aware of everything and did their best with servicing me. This is now another dealer would not. The customer service was A+ and they made sure I was aware of everything and did their best with servicing me. This is now my permanent home for servicing my car. More

Appt 1-2 wks out for maintance is not good. Luckly there was a cancelation! Luckly there was a cancelation! More

Service department gets right on your car problem, keeps you informed on repair and cost. No surprises at the end. They double check with a diagnostic total system review before any work is done so any rep you informed on repair and cost. No surprises at the end. They double check with a diagnostic total system review before any work is done so any repair is complete. Knowledgeable, professional and courteous staff in all departments. Having purchased an automobile from Jim Ellis in the past, the work ethic and honesty in sales and service has been outstanding for a decade. Will continue to have Jim Ellis as my car dealership. More

Getting an service appointment was difficult but once you get there everything went well my service advisor Katie was awesome. get there everything went well my service advisor Katie was awesome. More

Very nice service will go back again. Also very knowledgeable about my car. Need oil change on my next appointment. Also very knowledgeable about my car. Need oil change on my next appointment. More

Keep me informed about my truck. friendly service and people. it took 2 hours an 10 minutes friendly service and people. it took 2 hours an 10 minutes More

We had very timely service, and all employees we encountered were professional. We have done business with this dealership for years and have always been very satisfied. encountered were professional. We have done business with this dealership for years and have always been very satisfied. More

The greeting was on point. Dealship was clean and accommodating. Wait time was longer than expected. Dealship was clean and accommodating. Wait time was longer than expected. More