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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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September 23, 2022

Thank ali and leon for your wonderful service and helping.with the purchase of our new car! Thank you mallory for youe help also! We love Jim Ellis More

by berylr48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

Ried, is the best you could ask for. Give that man a raised right now. More

by lockdwn98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lockdwn98! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 22, 2022

The staff is great! ! They get you in and out before the time quoted! That had been my experience. They took me with out an appointment ! More

by thrbk7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Thrbk7, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 21, 2022

Thank Ali and Mallory for helping with my new 2022 Corolla se! I love it! More

by MASONANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Masonangie, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

September 21, 2022

I got my tires rotated and still had to put air in my tires. I'm not sure why they didn't notice the low tire pressure. More

by Nesmithj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate or Katie
Sep 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 20, 2022

I've been coming here for 20 years and have had excellent service, thank you for the good service More

by JERRYANDRENEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Jerryandrenee! We appreciate your continued business with us, and we're looking forward to your next visit!

September 20, 2022

Not satisfied with the most recent service. Paid 170 for a diagnostic to find why my car was making a chirping noise. I was told it was the throttle and that they had cleaned it out to resolve More

by L_WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victoria (Service Dept)
Sep 22, 2022 -

Jim Ellis Toyota of McDonough responded

L_wilson, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

September 19, 2022

Detail shop did an excellent job on my car on the inside and out. All in a timely manner More

by SONYABABYD03LL331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

September 18, 2022

Service department was able to see me at my scheduled appointment time which is very important to me. More

by SOIVREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Jim Ellis Toyota of McDonough responded

Soivreal, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 17, 2022

Great Customer service. I couldn’t get a better customer service than that. Keep it up!👍🏻 More

by patriciajg01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Patriciajg01! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

Sep 20, 2022 -

patriciajg01 responded

You’re Welcome!

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