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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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September 24, 2022

I had an appointment for regular maintenance. The service attendant was professional, and service was prompt and economical. More

by Nitapett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Nitapett, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 24, 2022

I always come back to Jim Ellis Toyota of McDonough because they always take care of me. My daughter was looking for a bigger vehicle but she was undecided on which vehicle to choose. Cory welcomed us More

by Kekejohnson28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Kekejohnson28, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 23, 2022

I am happy to be able to be confident I’m the work you do! It is very good to have trust. More

by DONSCHONZEIT
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Donschonzeit, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 23, 2022

I didn't agree with the price I had to pay for oil change expensive More

by ANNETTE4181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Annette4181, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 23, 2022

Easy to schedule! Timely completion of the work required! Great quality work and thorough communication! More

by JWHITE3RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Jwhite3rd, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 23, 2022

Carlos Diaz was very helpful and accommodating. Never felt pressured and I highly recommend getting a car from here and ask for Carlos. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Jd, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 23, 2022

Always a great experience very good customer service and they always get me in and out fast More

by yomaowens1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Yomaowens1973! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 23, 2022

Reid is an awesome customer service advisor and was very helpful with what was needed for my car. More

by SWJONES1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Swjones1906! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 23, 2022

Not enough associates to check in customers. Waited over 25 min to be checked in. More

by KOMINSKIH2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
None of the people listed
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Kominskih2, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 746-9374 to discuss this further.

September 23, 2022

Jim Ellis Toyota of McDonough provides such excellent customer service. My visit on Tuesday exceeded my expectations! They were friendly, quick and efficient. Oh, and did I say QUICK! Thank you Jim Ellis More

by TAMMCDOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Silverstein
Sep 27, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tammcdowell! Thanks again for your business! Take care!

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