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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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October 03, 2022

Great place to have your care serviced it was fast and professional. Thanks for a great job. Cynthia More

by Cwash54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

October 03, 2022

I don’t have fifteen words. Service is great I couldn’t ask for a better dealership More

by Angela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Angela, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 02, 2022

They was so helpful and have a great personalities! Customer service is is A1! Thank you so much for all you guys help and laughs! More

by NaTorian Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Natorian Hayes! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 02, 2022

Great service, got right to the problem as stated. Smelt burning oil. Still smell a little but I was told they found a plastic bag that got stuck. They had to scratch the rest of the plastic off. More

by aliciamccrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ray
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Aliciamccrae! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 01, 2022

Very Good service and everyone is very friendly. Wait time is getting better over all good More

by mayadileni506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Mayadileni506, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 29, 2022

Very pleasant and being able to be taken home instead of waiting there is so important for us!! People who have chronic illnesses can't easily wait long comfortably. Thank you!! More

by BARABARA.MORRIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was told a certain price over the phone by someone from Toyota, but it was double that amount when it was time to pay! They worked with me so that it was only $10 more than what I was told do we compromised. I appreciated that!!
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Barabara.morris1! Thanks again for your business! Take care!

September 28, 2022

I’ve purchased four vehicles from Jim Ellis Toyota, the dealership is wonderful! One of my vehicles was problematic within 10,000 miles. Each time I took the vehicle for service, I was provided excellent c More

by WILLISKIMBERLY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Williskimberly2, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

September 28, 2022

Came in to schedule an appointment squeezed me in same day. Very personal able. Highly recommend More

by URBANSORBET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Urbansorbet! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 28, 2022

David Washington was great to work with on the purchase of my new Highlander! David is a knowledgeable professional. He took the time to thoroughly answer all my questions and explain the process. More

by gailp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Gailp, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 28, 2022

Quick service as always. Checked everything out to make sure my car is safe and secure to drive 5000 more miles!! More

by Belljenn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

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