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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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October 06, 2022

It was great coffee bar, but I had to wait over 2 hours even though I was 10 minutes early for my appointment. More

by THECLEARS
Recommend Dealer
No
Employees Worked With
No idea
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Oct 13, 2022 -

Jim Ellis Toyota of McDonough responded

Theclears, thank you for sharing a little bit about your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (770) 746-9374 at your earliest convenience and we will do our best to resolve this with you.

October 06, 2022

I just purchased my 3rd Rav 4 from you and I have always been very satisfied. More

by SHIRLATL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Shirlatl3! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

October 05, 2022

Since my car is how I go everywhere, I am not right when my car is not right. Oscar got my car checked, repaired, and ready to go quickly. I can tell that he cares about me as a person, and I appreciate th More

by Tburns3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Tburns3, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 05, 2022

It's good and I am ok with it . Nothing more to say. Thank you More

by Kaushal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford
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Oct 13, 2022 -

Jim Ellis Toyota of McDonough responded

Kaushal, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 05, 2022

Very long wait for the car to be service and window tint Took 3:30hrs for service More

by parveezahmed2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 05, 2022

Got my oil changed in under an hour . Katie my service advisor was very professional in handling this service for me. I will come back 4:my next service.. Ty. More

by JEFFREYABAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Kerce service
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Oct 13, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

October 04, 2022

Quick, easy, they know what they're doing. Good customer service as soon as I drove up. More

by Jacob Caldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Jacob Caldwell! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

October 04, 2022

The service tech is so pleasant and efficient on their job. From you enter service is impeccable, they let you feel like family. More

by Chinkerene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Chinkerene! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 03, 2022

This is the second time that I have been here. Being a new owner of a Toyota Prius there are a lot of things that I don't understand. But each time that I've been here they've been extremely patie More

by Nmccoy1447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Nmccoy1447, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 03, 2022

My views on this dealership have never been positive until now. They got me in and out in a timely fashion and went above and beyond. More

by PLATINUMPROROOFING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Jim Ellis Toyota of McDonough responded

Platinumproroofing, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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