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4,268 Reviews of Toyota of McDonough - Service Center
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May 13, 2024
Oscar was great very informative. However Toyota sent me the wrong rim and it was installed on my car. They reordered the rim and the same thing happed the wrong rim. To make a long s However Toyota sent me the wrong rim and it was installed on my car. They reordered the rim and the same thing happed the wrong rim. To make a long story short I had to come 6 times to get my car fixed. I was compensated for my time. I even had to pay for two wheel alignments which I feel was not fair. I spent over 2500 and had to come 6 times to fix the problem. More
by Tsam
Verified CustomerEmployees Worked With
Other Employees :
William Mason, David Ray
May 12, 2024
I am well pleased with the work done on my car. The employees were quite professional and respectful. Thanks much The employees were quite professional and respectful. Thanks much More
by Quita.dall
Employees Worked With
May 11, 2024
This location is always friendly, informative, and knowledgeable with all my service care needs. Thank you for a great service. knowledgeable with all my service care needs. Thank you for a great service. More
by Scst1996
Employees Worked With
May 11, 2024
Bought a brand new vehicle and was lied to by your service team about what can and can't be customized and when presented with the fact they lied, they simply said they wouldn't do it even though deal service team about what can and can't be customized and when presented with the fact they lied, they simply said they wouldn't do it even though dealerships turn off alarms all the time per customer request as it is a customization built into your tool. More
by Jacob Moyer
Employees Worked With
May 11, 2024
Did everything online and had car delivered. No issues. Would buy from again, thanks jim ellis. No issues. Would buy from again, thanks jim ellis. More
by Drewhim
Employees Worked With
May 10, 2024
Friendly forthright service! Are my concerns were answered. The service personnel and my dealer, Mr Ali we’re helpful & awesome! Are my concerns were answered. The service personnel and my dealer, Mr Ali we’re helpful & awesome! More
by williamrichardsonmd
May 10, 2024
Reid was thorough and made sure I understood everything the maintenance department were doing. All charges were reviewed ahead of time. the maintenance department were doing. All charges were reviewed ahead of time. More
by JANDRKNIGHT
Employees Worked With
May 10, 2024
Keisha was wonderful and a great help to me when I was going through Toyota’s exchange program. going through Toyota’s exchange program. More
by Brirhodes19
Employees Worked With
May 10, 2024
Fast, available and friendly. My favorite dealer for long time too. Thank you so much for making my life easier👍 My favorite dealer for long time too. Thank you so much for making my life easier👍 More
by matthew74
Employees Worked With
Other Employees :
David Ray
May 10, 2024
Oscar was great in calling a shuttle for me to go home while my vehicle was being serviced. He was accurate with me about the service I needed.He was very professional and serious about making sure I was while my vehicle was being serviced. He was accurate with me about the service I needed.He was very professional and serious about making sure I was taken care of. More
by jamaal_taylor
