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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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October 15, 2022

People was nice service was nice very nice experience they got my car really fast More

by Abar2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Jim Ellis Toyota of McDonough responded

Abar2727, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 15, 2022

It was an easy online scheduling for an appointment. Easy in and out. Great all around service More

by Hortonten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Jim Ellis Toyota of McDonough responded

Hortonten, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 15, 2022

The dealership had very good customer service, along with very fast service. My car was done being fixed in a great amount of time. More

by kbcallaway2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Report | Print
Oct 20, 2022 -

Jim Ellis Toyota of McDonough responded

Kbcallaway2002, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

October 15, 2022

My first experience with Toyota service was fantastic. My service advisor completed in-take quickly and had us on our way. The service was completed much faster than any other garage I’ve used. They have More

by mike.cropper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
Report | Print
Oct 20, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Mike.cropper! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 15, 2022

The service we received was excellent. We were greeted with a smile and kept informed as we waited. They were very quick. More

by kristihart2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A female not sure name
Report | Print
Oct 20, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 14, 2022

Had an appointment. The service department was prompt. The oli change took a minimum of time. More

by mconner19564
Recommend Dealer
Yes
Employees Worked With
Mr. Kenny
Report | Print
Oct 20, 2022 -

Jim Ellis Toyota of McDonough responded

Mconner19564, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 14, 2022

Most the time quick, efficient & explain everything in detail. Love the great customer service and the bonus of coffee, water and snacks while you wait. More

by Mrstlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

October 13, 2022

Awesome service. Customer service was great and vehicle was serviced fast. Will definitely be back to service car. More

by JPIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Oct 13, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Jpiii! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

October 13, 2022

Staff very friendly, welcoming and knowledgeable. Facility was clean and organized. Fast and efficient service More

by MARY Thigpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Jim Ellis Toyota of McDonough responded

Mary Thigpen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

October 12, 2022

Neat and clean location. They seem organized and the staff is always friendly. Don't usually have to wait long to be seen. More

by Tracefinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Report | Print
Oct 13, 2022 -

Jim Ellis Toyota of McDonough responded

Tracefinder, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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