Toyota of McDonough - Service Center

Very nice hospitality. Warm & friendly atmosphere. Explanations of service explained clearly. Staff courteous & offered refreshments Warm & friendly atmosphere. Explanations of service explained clearly. Staff courteous & offered refreshments More

Every experience at Jim Ellis is always a good experience! Thank you for your service!!! experience! Thank you for your service!!! More

Toyota of Mcdonough’s customer service has always been excellent. The fact that they keep you informed, while you wait, is a big plus for me. The recording that they sent via text, about the health of my excellent. The fact that they keep you informed, while you wait, is a big plus for me. The recording that they sent via text, about the health of my car, with details, and recommendations, were very helpful , and appreciated. Sincerely, A satisfied customer More

Professional, friendly, fast, I would 100% recommend to my friends and family! Great job! Keep up the good work! my friends and family! Great job! Keep up the good work! More

The car is running smoothly so from that I would say that the service was good. 2nd time at this service center where they forgot to do the complementary car wash & they left trash in my car such as the the service was good. 2nd time at this service center where they forgot to do the complementary car wash & they left trash in my car such as the plastic bag over the seat and the white paper on the floor board. If they are no longer doing the complementary car wash then that is okay, but if they are, this is very disappointing. Leaving the items in the car…mistakes happen, my only issue with it is that they finished with the vehicle within 2 hrs. There was plenty of time to ensure a car wash happened and the items were removed. More

It was an amazing experience! The inspection was very thorough and they even provided a video. The wait time was not long at all. We were impressed that even washed the vehicle The inspection was very thorough and they even provided a video. The wait time was not long at all. We were impressed that even washed the vehicle. Great service, we so much appreciated everything! More

Work was done accordingly and in a timely manner. Future recommendations were duly noted and considered. Future recommendations were duly noted and considered. More

My experiences with this dealership and staff has been amazing - hopefully we will continue to have a long and lasting relationship! Thanks Reid for all that you do for your clients! amazing - hopefully we will continue to have a long and lasting relationship! Thanks Reid for all that you do for your clients! More

My sales person Mr Ogoo was helpful and polite. My Finance gentleman was as well. This makes the 3rd vehicle I've purchased from Jim Ellis in the last 5yrs. If I have the need to buy another anytim My Finance gentleman was as well. This makes the 3rd vehicle I've purchased from Jim Ellis in the last 5yrs. If I have the need to buy another anytime soon Jim Ellis would be me first choice. More

Being new to Toyota, I’m a little overwhelmed at the procedure(s) but the guys @ Jim Ellis (special shout out to my man Oscar Johnson) their bringing me around.. procedure(s) but the guys @ Jim Ellis (special shout out to my man Oscar Johnson) their bringing me around.. More