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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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December 29, 2022

It was absolutely great service for the the beginning to the end thanks for everything More

by treywilliams4380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Treywilliams4380! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

Jan 01, 2023 -

treywilliams4380 responded

It was a great service

Jan 01, 2023 -

treywilliams4380 responded

It was a great service

December 29, 2022

Excellent customer service from entry to exit. Service visit was completed within an hour wait More

by jamack09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Jamack09! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

December 29, 2022

It was a great experience, I bought car sight unseen and it was how they described it. I was in and out with new car in no time. More

by cwbruce23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Cwbruce23, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 28, 2022

The service rep Katie was excellent and helpful throughout the entire experience. I would definitely recommend her to anybody I know that goes into the service shop. More

by ctrace000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie kerce
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ctrace000! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 28, 2022

Really fast work and great customer service. Will be back soon for next service treatment. More

by JAWGAPEECH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Jawgapeech11! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 27, 2022

The service department was very efficient. In and out within an hour. Reid was courteous and very knowledgeable. More

by GANDJOVERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Gandjoverton, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 27, 2022

Exceptional and quick service. I appreciate the dedication to full customer satisfaction and help post repair. More

by acvara15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Kersey
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

December 27, 2022

Great dealership and people. They keep me informed and updated on repairs. Got my car back when promised More

by BERNIE1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Bernie1961, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 24, 2022

I’ve bought several cars from this location and have recommended friends and family who all says the says the staff and service is amazing!! Keep up the great WORK More

by DAVISSLORENZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 24, 2022

Friendly, out going, didn’t try to up sale me, even threw in a quick wash. I couldn’t ask for more!! Oscar is wonderful! More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Jim Ellis Toyota of McDonough responded

Kerry, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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