Toyota of McDonough - Service Center

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're delighted to hear that you received friendly and courteous service with great customer care. We strive to make your experience convenient by getting you in and out efficiently without the need to leave your vehicle. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're thrilled to hear that you had an amazing experience with us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful feedback! We're delighted to hear that you love your Camry and that our team, especially Reid, has made your experiences so positive. It's our goal to treat every customer like family and ensure you always feel welcome. We appreciate your continued support and look forward to serving you again. Thank you for choosing Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

We're deeply sorry for the inconvenience and frustration caused by the longer-than-expected wait time. Your time is valuable, and we apologize for not meeting our initial estimate. We appreciate your feedback and will use it to improve our processes to ensure a more accurate and efficient service experience in the future. If you'd like to discuss this matter further or if there's anything we can do to make it right, please feel free to reach out to our service manager, Jimmy Hernandez, at jimmyh@jimellis.com. Thank you for bringing this to our attention.

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Lavar! We're thrilled to hear that he provided you with excellent service at Jim Ellis Toyota. We're proud to have him as part of our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had an excellent service experience at our dealership! It's our pleasure to honor and support our military members, and we're glad you chose Jim Ellis Toyota for your car service needs. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your service and your support, and we look forward to serving you again!

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our fast, professional, and friendly staff. Your kind words and 5-star rating mean a lot to us. If you need anything else, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had such a positive experience with our team! Providing cordial and pleasant service is our priority, and we're glad to hear that our team was interested in assisting you. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that our dealership and employees provided you with outstanding service and took excellent care of both you and your car. Keeping you informed and updated throughout your visit is important to us, and we're glad we could meet your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!