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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews
Call Service Center (770) 685-6704

4,273 Reviews of Toyota of McDonough - Service Center

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May 29, 2024

Professional, excellent and outstanding workmanship. Great service advisor and super mechanics. Will continue to bring my Lexus GX460 for service. More

by CHILDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you found our team to be professional and our workmanship outstanding. We're honored to continue servicing your Lexus. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 29, 2024

Nice clean dealership! Amazing service . Loved the coffee bar ! Customer service was the very best More

by BRITTNEYASHE602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're glad to hear you enjoyed your time with us. It's fantastic to know our customer service made a great impression. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 29, 2024

I went for an oil change and they were efficient and I didn’t have to wait long. I like the video of what is needed by the mechanic. Great customer service! More

by jenmor17@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had an efficient oil change experience and appreciated the video detailing what was needed by the mechanic. Providing great customer service is always our goal. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 29, 2024

I will always go to Toyota this is my 3rd vehicle from Toyota. I don’t know about cars but I drive. I need the assistance that my dealer takes car of everything on my vehicle so that I don’t have to worr More

by Karlenej02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your loyalty and continued trust in us! We're glad to hear that our team has provided the assistance you need to ensure your vehicle is always in top condition. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 27, 2024

The staff are awesome. They kept me updated on the status of my vehicle. They were pleasant to talk to. More

by shelleybarnes24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind feedback! We're glad to hear that our staff provided you with excellent service, keeping you updated on your vehicle's status and being pleasant to talk to. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 27, 2024

It was good, they told me everything I need to know about my car and more, More

by DEREKJAMES182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erma Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you received informative service about your car from our team. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

Is an excellent place to buy a vehicle from no hassle and trying to make you buy a car from them. More

by shonteld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're delighted to hear that you had a hassle-free experience purchasing a vehicle from us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

The service I have received from the maintenance department was great. The Technician and the Advisor are outstanding. More

by Fvilbrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginal Rudolph
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you received outstanding service from our service department. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

I choose to come here because of the exceptional service I receive. Thank you so much! More

by ABIGAIL_HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you choose Jim Ellis Toyota because of the exceptional service you receive. It's our pleasure to serve you, and we look forward to continuing to meet your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to your next visit!

May 26, 2024

Great reminder of how nice and respectable people are in the south! Just moved here from Colorado and they could learn a thing or two from this gentleman! More

by IVAUGHN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that Reid provided you with such a positive experience and that you've found the people in the south to be nice and respectable. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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