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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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May 26, 2024

The service I have received from the maintenance department was great. The Technician and the Advisor are outstanding. More

by Fvilbrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginal Rudolph
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you received outstanding service from our service department. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

I choose to come here because of the exceptional service I receive. Thank you so much! More

by ABIGAIL_HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you choose Jim Ellis Toyota because of the exceptional service you receive. It's our pleasure to serve you, and we look forward to continuing to meet your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to your next visit!

May 26, 2024

Great reminder of how nice and respectable people are in the south! Just moved here from Colorado and they could learn a thing or two from this gentleman! More

by IVAUGHN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that Reid provided you with such a positive experience and that you've found the people in the south to be nice and respectable. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

Great customer service, love it would recommend to others and family, friends etcetera love them More

by Trina814renae777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you had a great customer service experience with us and that you would recommend us to others, including family and friends. Your satisfaction is our top priority, and we're thrilled that you love our service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you and your loved ones again at Jim Ellis Toyota!

May 25, 2024

Everytime l have go there everyone is hallways nice and understanding thats why l go thete More

by COOKSROBIN875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently experience kindness and understanding from our team. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 24, 2024

Outstanding Customer Service. My care is well taken care of while being in the shop. And always keeping you informed about any other repair your car will need that is not related More

by MAMERY8
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful feedback! We're delighted to hear that you received outstanding customer service and that your car was well taken care of. Keeping you informed about any additional repairs is part of our commitment to providing comprehensive care. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 24, 2024

The Best in the Southeast with great Service. Reid has great knowledge about the vehicle and services. More

by WILLIAMBMW21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your fantastic feedback! We're honored to be considered the best in the Southeast. It's wonderful to hear that Reid's expertise about the vehicle and services contributed to your positive experience. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 24, 2024

The staff is always friendly and it's never a long wait. Lavar is always helpful and knowledgeable More

by FREYDA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're pleased to hear that our staff is always friendly and that your wait times are short. It's great to know that Lavar has been helpful and knowledgeable during your visits. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 24, 2024

Professional and personal service every time…coffee bar is great, driver to take me back to work while work performed is so helpful…outstanding service. More

by dwsmith260
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you consistently receive professional and personal service at Jim Ellis Toyota. We're glad you enjoy the coffee bar and find our shuttle service helpful. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 24, 2024

Reid is a very kind, caring and thoughtful person who exudes professionalism. Always a pleasurable encounter. More

by 0000CARLOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that Reid consistently provides you with a kind, caring, and thoughtful experience while exuding professionalism. It's always a pleasure to serve you. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to your next visit at Jim Ellis Toyota!

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