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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,269 Reviews
Call Service Center (770) 685-6704

4,269 Reviews of Toyota of McDonough - Service Center

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August 10, 2023

I don’t Like them calling me after I get service to buy my car, I feel it is quite rude. This time I didn’t even get out if the parking lot. I don’t give you my personal information like my phone numbe More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 10, 2023

Jim Ellis Toyota did an excellent job detailing my Camry. Couldn't be happier. I would definitely recommend them. More

by policeintersceptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ray
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Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Policeintersceptor, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 10, 2023

I had a good experience at Jim Ellis Toyota. I really appreciated the mechanics service information video for my vehicle. More

by Cooken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Cooken, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 09, 2023

They did a great job figuring out the problem with my truck and then resolved the issue. Will definitely use them again More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Michael! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 09, 2023

Everything was fine except I had to pay for my Lyft to work.Not good business. More

by jessiedavisjr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Jim Ellis Toyota of McDonough responded

Jessiedavisjr11, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 08, 2023

I greatly appreciate the level of professionalism during the sales transaction. My salesman knew how to relate to me as he tried to understand just what I was looking for in a vehicle. More

by bookitwithterri
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Jim Ellis Toyota of McDonough responded

Bookitwithterri, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2023

Took over 2 and a half hours for an oil change. Car smelt of cigarette smoke when I got in it. We do not smoke. More

by STOLOMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Jim Ellis Toyota of McDonough responded

Stolomom1, we are so disappointed to learn of this situation you have described. Your comments play a key role in the success of our business so we hope to speak with you soon.

August 08, 2023

Did a very good job on my car. No complaints. Took a while but I had a lot done More

by candacefoote21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

Candacefoote21, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 08, 2023

Awesome friendly and helpful good advice kindly peaceful strong 💪 person and he knows his job More

by jackieb48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jackieb48! Thank you again for the great review!

August 08, 2023

Advisor was very friendly and attentive. She Make sure all my questions and needs were done. More

by Luzimaga2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Aug 11, 2023 -

Jim Ellis Toyota of McDonough responded

Luzimaga2015, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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