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4,269 Reviews of Toyota of McDonough - Service Center
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August 17, 2023
On my last oil change the tech took a video of a oil leak because of a washer missing on my oil plug.So he replaced thu washer and it stopped the leak my question is why was it not seen on the oil change bef because of a washer missing on my oil plug.So he replaced thu washer and it stopped the leak my question is why was it not seen on the oil change before?. More
by FINCHER0014
Verified CustomerEmployees Worked With
Katie
August 17, 2023
Everyone is always friendly and considerate. I feel safe driving my car after having the inspections and work done on it. Having a video on what all was checked was very much appreciated. Thank I feel safe driving my car after having the inspections and work done on it. Having a video on what all was checked was very much appreciated. Thanks to you and your team for a job well done!! More
by CJR41170
Employees Worked With
Lavar Anthony Freder
August 16, 2023
Thank you Mr. Oscar Johnson for helping me with my service. It was my first time there. You made it very pleasant for me and I hope to attend in the future for ser Oscar Johnson for helping me with my service. It was my first time there. You made it very pleasant for me and I hope to attend in the future for service. More
by wev550
Employees Worked With
August 16, 2023
I really like the dealership. I don’t like how long it takes to get everything done. Service was fast then you wait an hour before you get to leave. I don’t like how long it takes to get everything done. Service was fast then you wait an hour before you get to leave. More
by kullpj
August 16, 2023
Good communication other than i could never get an answer on my warranty on a 1500 dollar stater.. on my warranty on a 1500 dollar stater.. More
by Gilbertles1
Employees Worked With
August 16, 2023
All Jim Ellis employees were positive mental attitude people with great big smiles! They greeted me as if I was the only person who needed their attention. And they made me feel Like they were very ha people with great big smiles! They greeted me as if I was the only person who needed their attention. And they made me feel Like they were very happy to service my automobile! They serviced my vehicle in a timely manner and kept me informed of maintenance process with An excellent video! More
by bobj30236
August 15, 2023
Had a horrible experience with the sales people. Received a call saying I was going to get an insane offer for my truck. Sat down waited an hour and didn’t get an offer. Told the sales person I Received a call saying I was going to get an insane offer for my truck. Sat down waited an hour and didn’t get an offer. Told the sales person I need to go home and he said he would email my offer. Never received offer then get random offers from other people that are insanely disrespectful for an offer. I bought my truck there and I don’t think I will ever buy another car from Jim Ellis. Horrible service. Really dropped the ball on this one. More
by devinferrazzi
Employees Worked With
August 15, 2023
The service agents are very friendly and have a lot of knowledge of their work. The service was excellent and very fast. knowledge of their work. The service was excellent and very fast. More
by carlosespinosa03
August 15, 2023
Always friendly, dependable and reliable. Keeps you informed about your car as they work on it and I love the fact that the representative will let you know of any cost associated work before Keeps you informed about your car as they work on it and I love the fact that the representative will let you know of any cost associated work before completing the job. More
by neverwouldhavemadeit
Employees Worked With
