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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,269 Reviews
Call Service Center (770) 685-6704

4,269 Reviews of Toyota of McDonough - Service Center

Sort by
August 23, 2023

Oscar and Jim Ellis Toyota were amazing to work with. Service was extremely successful and quick. More

by beauedwards3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Jim Ellis Toyota of McDonough responded

Beauedwards3, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 22, 2023

Oscar was very friendly, nice person and kept me informed on the progress of my car More

by Smit1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Smit1024, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 22, 2023

This is my second time coming to this dealership for my car to be serviced. I would recommend Jim Ellis Toyota to all of my friends and family. The service was excellent. More

by antionettemarienewsome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
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Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Thanks, Antionettemarienewsome1! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

August 22, 2023

I’m always treated with courtesy and professionalism. I’m also treated that my time is valuable. More

by Frankie c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Frankie C, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 22, 2023

Very nice quick service. Level of service is reliable. I will return for service on recommendations. More

by Ladeejaaa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levar andJoey
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Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 22, 2023

Had oil changed and couple days later my maintenance light came . The oil started leaking. The drain plug screw was over tightened causing the seal to fail, letting oil leak. More

by Djackson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
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Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 20, 2023

Great service and the staff wonderful, I referred my friends and family to the Company. More

by rosefx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department.
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Aug 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rosefx! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 20, 2023

Great atmosphere, great management team that recognizes their mistakes and will do everything to make things right. Great service team. Thank you Reid for taking care of my lil Toyota Pickup and being hone More

by Smithcarl42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Jim Ellis Toyota of McDonough responded

Smithcarl42, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 20, 2023

It was a seamless experience. No problems They took care of my vehicle and got me going More

by VELLA345
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Report | Print
Aug 26, 2023 -

Jim Ellis Toyota of McDonough responded

Vella345, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 20, 2023

Service rep was nice & helpful in offering suggestions about tire rotations. Waiting area always clean. Employees always polite and friendly. More

by Kwjamesjr970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kwjamesjr970! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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