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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,269 Reviews

4,269 Reviews of Toyota of McDonough - Service Center

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August 27, 2023

Great experience and customer service I liked the detailed video of my car getting serviced and the car wash! More

by Tim
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Tim, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 26, 2023

Always helpful, extremely professional, and speedy with their work! They never fail to impress me. More

by debauchery:D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Debauchery:d! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 26, 2023

The customer service was amazing. We came for an oil change and left with a car. Needless to say Corey, Mallory, and Javon did their jobs and well! We're pleased. More

by Tisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tisha! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 25, 2023

Raymond is the best ! !! We drove one hour north, by at least two other Toyota dealerships just for the service at Jim Ellis Toyota!!! Thank you More

by jerrywhitney1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jerrywhitney1961! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 25, 2023

My experience was quick and convenient. Everyone was so kind and so accommodating. I had no problems More

by bparks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Bparks2, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 25, 2023

Jim Ellis Toyota is by far the best Toyota service center around. They are on point with their service, never charge for service they didn't perform. Always A1 service. More

by BETTYTURNER19651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria S.
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Bettyturner19651, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 24, 2023

The service was great! I was impressed with the level of professionalism. Also, the coffee bar was an added pleasure. More

by AJRAGOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Aug 29, 2023 -

Jim Ellis Toyota of McDonough responded

Ajragoi, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 24, 2023

I was looking for a cover for my new Tacoma and am very pleased with the cover and the and with the installation of the cover. The two gentlemen in the parts dept.. we're great. More

by CLWOODALL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Clwoodall! Thanks again for your business! Take care!

August 23, 2023

The dealership was very clean and organized. i was updated promptly about my service and given a fair price. More

by TJACKSON357R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Jim Ellis Toyota of McDonough responded

Tjackson357r, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 23, 2023

Let me start by saying my salesman was great. I gave 2 starts due to the lack of attention to what I communicated was ignored by the F&I Dept. I had my own Financing lined up, all I wanted was t More

by MAJ1975
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
Aug 29, 2023 -

Jim Ellis Toyota of McDonough responded

Maj1975, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

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