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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,269 Reviews
Call Service Center (770) 685-6704

4,269 Reviews of Toyota of McDonough - Service Center

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August 29, 2023

Service was great and was in and out of service center in no time at all thanks Jim Ellis Toyota More

by pbuhlilnger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
So
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Sep 07, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Pbuhlilnger! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 29, 2023

You have a solid team they always do a good job. they are fast, friendly, and knowledgeable. More

by jpmobiletek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not remember her name
Report | Print
Sep 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jpmobiletek1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 29, 2023

Service was very good and provided update on the vehicle. Being able to see the technician working on the vehicle is great. More

by RUBENNORMA55541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Jim Ellis Toyota of McDonough responded

Rubennorma55541, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 29, 2023

Service was great. Prompt attention from Service personnel.He kept me updated every step of the process More

by JENHAN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jenhan45! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 28, 2023

Somewhat displeased with your marketing strategy. ...if you know nothing about a car....you are done! More

by Cheesecake0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reid Millikan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Jim Ellis Toyota of McDonough responded

Cheesecake0, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Thank you for leaving feedback. Please reach out to us at (770) 746-9374 so we may identify ways to improve your experience.

August 28, 2023

Since I have to write 15 words I would like a great deal on Four new tires More

by AAA1MECHANIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Aaa1mechanic1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 28, 2023

Quick service, liked the video I received of the checkup that was down to my vehicle More

by dab1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dab1020! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 28, 2023

A dealership that that acts like it really cares. THAT MATTRS WHEN IT COUNTS MOST... More

by MMBROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Steinetz
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Sep 05, 2023 -

Jim Ellis Toyota of McDonough responded

Mmbrown0, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 27, 2023

The experience was good, customer service was good, I felt comfortable we the service, and what was explained about the work been done. More

by tloveda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tloveda12! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 27, 2023

Great experience and customer service I liked the detailed video of my car getting serviced and the car wash! More

by Tim
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Report | Print
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Tim, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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