Toyota of McDonough - Service Center

Mr Johnson is a valued asset for your company and it is always a pleasure to work with him in keeping my truck on the road always a pleasure to work with him in keeping my truck on the road More

Jim Ellis Toyota service department was a good decision for me to transition to. I enjoy the cozy, spacious waiting area and the snack bar. Overall on this visit, Dave the manager made sure my vehicle was for me to transition to. I enjoy the cozy, spacious waiting area and the snack bar. Overall on this visit, Dave the manager made sure my vehicle was serviced properly and shared with me what important details about my vehicle. Jim Ellis Toyota is a great dealership to be apart of. More

I like the way they treat you when you arrive there you are always greeted with a smile to get you started in the right direction then get you started with a cappuccino, coffee ,or water. Then sit back a are always greeted with a smile to get you started in the right direction then get you started with a cappuccino, coffee ,or water. Then sit back and watch TV and also see when your vehicle enters and leave so you can get yourself ready to leave.. More

My service advisor took really great care of me. She kept me informed about my car. She kept me informed about my car. More

I love the customer service they take good care of me and provide the service that is needed and I really appreciate stuff and the hard work to get what I need to be back on the ride safe provide the service that is needed and I really appreciate stuff and the hard work to get what I need to be back on the ride safe More

Oscar was friendly and helpful. The tech did a good job diagnosing my check engine light. The tech did a good job diagnosing my check engine light. More

The service staff are very friendly and they provide excellent customer service. I highly recommend them! excellent customer service. I highly recommend them! More

Alex did a great job service was fast and informative about upcoming things needed for the car. I would recommend this dealer to others about upcoming things needed for the car. I would recommend this dealer to others More

They sent me a video review of my vehicle after they were done checking it out. Nice detail that made it easy to see and understand the work they were doing. done checking it out. Nice detail that made it easy to see and understand the work they were doing. More

Been going to this location for almost 10 years and I can tell the service has gotten really bad. Set appointment at 9:30am but my car never get in to look at until almost 12. Every other person came after m tell the service has gotten really bad. Set appointment at 9:30am but my car never get in to look at until almost 12. Every other person came after me and only waited about 1hr then get to pay for their service and left. It was not the first time that happen. I have bring my car back more than 5 times in about 4 months for the same engine problem. Its a joke and will never get a business from me every again More