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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
September 09, 2023

Always professional, efficient, friendly and provide helpful education with options for solutions with various price ranges - thank you More

by BRISTOWGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Bristowgail, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 08, 2023

Victoria is amazing and so attentive. I came in for an oil change and she had me in and out in no time. More

by C_18RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

C_18russell, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 08, 2023

Very good, got done less than an hour Very excellent quality work, I recommend cooking to Jim Ellis Toyota More

by Thanhnguyene1993
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Thanhnguyene1993! Thanks again for your business! Take care!

September 08, 2023

They are always so kind and ready to receive your car. Very nice dealership to hang out and wait on your car. More

by woodruffj87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Woodruffj87! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 08, 2023

The visit, representative, and communication was pleasant. I however ran into a problem when I got home. The trailer wiring was disconnected but never reconnected. When I went to hook up a trailer More

by jg19027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Report | Print
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 08, 2023

Lavar is the best in class! He’s always pleasant and makes the process a whole lot easier. More

by b_sweetness
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar
Report | Print
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, B_sweetness! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 07, 2023

I have attempted buy three cars here. Found better deals at three other dealerships , Thanks More

by rickygcvn69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 07, 2023

Great service advisor. He was knowledgeable and finished the job quickly. Go see Raymond the next time you go to Jim Ellis Toyota. More

by brianogoo@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review about your recent experience with us! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 07, 2023

I expect professional advice when you bring your car into Jim Ellis for maintenance service.. You guys missed the mark of Jim Ellis customer service and care. More

by DTyrone551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Dtyrone551, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

September 07, 2023

They are very good at their job nice courtesy and always keep the customer in mind More

by Bfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bfamily! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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