Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,269 Reviews

4,269 Reviews of Toyota of McDonough - Service Center

Sort by
September 07, 2023

I expect professional advice when you bring your car into Jim Ellis for maintenance service.. You guys missed the mark of Jim Ellis customer service and care. More

by DTyrone551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Dtyrone551, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

September 07, 2023

They are very good at their job nice courtesy and always keep the customer in mind More

by Bfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bfamily! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 07, 2023

I have attempted buy three cars here. Found better deals at three other dealerships , Thanks More

by rickygcvn69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 07, 2023

Great service advisor. He was knowledgeable and finished the job quickly. Go see Raymond the next time you go to Jim Ellis Toyota. More

by brianogoo@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review about your recent experience with us! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 04, 2023

Mr Johnson is a valued asset for your company and it is always a pleasure to work with him in keeping my truck on the road More

by FELIXELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Felixella, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 03, 2023

Jim Ellis Toyota service department was a good decision for me to transition to. I enjoy the cozy, spacious waiting area and the snack bar. Overall on this visit, Dave the manager made sure my vehicle was More

by Sdarien781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (Dave) the manager for the service department
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Sdarien781, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 03, 2023

I like the way they treat you when you arrive there you are always greeted with a smile to get you started in the right direction then get you started with a cappuccino, coffee ,or water. Then sit back a More

by cateye_coop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Cateye_coop, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 02, 2023

My service advisor took really great care of me. She kept me informed about my car. More

by ANGELATEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Angelateaver, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 02, 2023

I love the customer service they take good care of me and provide the service that is needed and I really appreciate stuff and the hard work to get what I need to be back on the ride safe More

by Burdette815@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Burdette815@gmail.com, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 02, 2023

Oscar was friendly and helpful. The tech did a good job diagnosing my check engine light. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

...
110
...