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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,269 Reviews

4,269 Reviews of Toyota of McDonough - Service Center

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September 20, 2023

Me gusto buena atención al cliente tiempo de espera menos de lo indicado y te enseñan que fue el trabajo que hicieron gracias sigan así More

by aliriosantiago26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Aliriosantiago26, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 20, 2023

Top notch. Always have a great experience here. Service rep Daniel took good care of me. More

by alonzo.Tilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danial
Sep 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Alonzo.tilley! Thanks again for the positive feedback, and we hope that you have a great day!

September 20, 2023

She was amazing. ..one of the best there...I definitely will return there. Thanks again. More

by DAVESTERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Davesterr, we are glad we could help! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 19, 2023

The location was very busy and it was difficult to reach the service person for updates. I had to leave my car overnight because I couldn’t get info on when my car would be ready. More

by truepeace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Sep 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 19, 2023

This dealership gives you an experience that is unforgettable. From the moment you pull into the service area.... you are greeted in a warm and friendly fashion by knowledgeable service technicians More

by Avielgtb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Jim Ellis Toyota of McDonough responded

Avielgtb, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 19, 2023

Most everyone is great. Websight is not user friendly. It would be nice to know ahead of time what extra services are due. More

by TERRICLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Jim Ellis Toyota of McDonough responded

Terricloud, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 16, 2023

Excellent customer service ,Reid was kind and helpful he explained everything to me and my service takes less than an hour, thank you More

by Maria magana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Maria Magana! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 15, 2023

Great service and great customer care. The staff is professional and they know their jobs. Highly recommended place to buy your vehicle oh More

by ODISIBORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
Sep 17, 2023 -

Jim Ellis Toyota of McDonough responded

Odisiborr, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 15, 2023

Fast, reliable, good communication and affordable. The staffs were very friendly and helpful. Thank you More

by roderick.ikhane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Roderick.ikhane! Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2023

Dealing with the dealer is always your best choice. Great service everytime with no problem More

by Shummysj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ray
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Shummysj17! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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