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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews
Call Service Center (770) 685-6704

4,268 Reviews of Toyota of McDonough - Service Center

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September 22, 2023

The customer service here is UNMATCHED. From the service department to the sales team, everyone is so polite and friendly! Also—I love that I received a video of my car inspection! More

by Meaghan Mann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Steinetz, Jacob Wiley
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Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Meaghan Mann! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 22, 2023

Courteous , prompt service. Clean ,comfortable waiting area .made the trip from Conyers worthwhile inspite of the traffic. More

by HANSONET
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Hansonet, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 21, 2023

Awesome He took care of customer very good nice personality He was very precise d More

by sopheary.ouk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sopheary.ouk! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 21, 2023

Great customer service and staff explained all the things I needed repaired and gave the prices. Love the video sent via text showing what the found. More

by Brendamdailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Jim Ellis Toyota of McDonough responded

Brendamdailey, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 21, 2023

In Georgia, this is best dealership. I going to tell my friends about this dealership. Good toyota dealership. More

by ppbp1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ppbp1953! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 21, 2023

Best experience I ever had buying a car. I highly recommend Jim Ellis to my family and friends. More

by boopar18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trea Knox
Report | Print
Sep 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Boopar18! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 21, 2023

Always get me in and out reasonably. Coffee always available. Plenty of specious seating. Positive and welcoming environment. More

by Walkeranthony10241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Report | Print
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Walkeranthony10241! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 20, 2023

Clean and comfortable, courteous attentive staff. I like the video report about the servicing process More

by genexod717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 20, 2023

Great dealership! Love the new implementation of a video message about what they are checking in your car. Very detailed. More

by tulsipatel1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Jim Ellis Toyota of McDonough responded

Tulsipatel1995, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 20, 2023

Me gusto buena atención al cliente tiempo de espera menos de lo indicado y te enseñan que fue el trabajo que hicieron gracias sigan así More

by aliriosantiago26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Aliriosantiago26, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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