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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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September 26, 2023

This trip was fast and expedient unlike the other two visits. Always nice and courteous staff though! We enjoy buying vehicles and having them serviced there! More

by JSTHOMPSON888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

September 26, 2023

Friendly, courteous, and very professional. Helpful on any question I asked of them. I’ve enjoyed doing business with them More

by lilkuntry102366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
Sep 28, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Lilkuntry102366! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 25, 2023

The service at the service center is awesome! The staff is very professional and mindful of one's time! More

by Keylia.hopson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Keylia.hopson1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 24, 2023

Prompt, reliable. Courteous. Dependable, friendly, clean, service, informative, helpful, likeable, fast, fully staffed, convenient, comfortable, detailef More

by MATTIE302498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mattie302498! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 24, 2023

Amazing Customer Service . Truly an incredible experience from the beginning to the end. I would highly recommend this dealership to my friends and family. More

by LaToya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Latoya, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 24, 2023

Overall, it was a positive experience, Some of the employees may benefit from additional product knowledge training. More

by tmonk951
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tmonk951! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 23, 2023

Friendly & caring staff. ..they explain things clearly and provide practical solutions understanding the customer's requirements. More

by JCS
Recommend Dealer
Yes
Employees Worked With
Lavar Fredrick
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Jcs! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 23, 2023

Great service and top notch commutations. Always keeps the customer informed with what is needed but doesn't try to over sell. More

by BARRYLFOSTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Barrylfoster1, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 23, 2023

Excellent! . Service advisor was great and friendly. Very speedy process for a toyota care platinum customer More

by rachbarfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rachbarfield! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 23, 2023

I really did enjoy the service, and the people that worked there was very nice,and very helpful to me More

by JEANMADDOX1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jeanmaddox1964! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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