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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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October 06, 2023

VERY ACCOMMODATING, VERY INFORMATIVE ( VIDEO WHILE ASSESSING THE VEHICLE) AND VERY PROMPT BUT QUALITY SERVICE More

by roverette_basibas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jim Ellis Toyota of McDonough responded

Roverette_basibas, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 06, 2023

Everyone is very friendly and the service only took one hour. They also provided me with a ride which I greatly appreciated it. More

by paoladixon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Paoladixon13! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 05, 2023

Good and excellent service whenever we are there Clearly explained regarding the service requirements Thanks More

by KKISHEN.KK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember
Oct 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kkishen.kk1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 05, 2023

My service advisor was absolutely amazing! Best service experience I’ve ever had at a dealer by far. I will always service and purchase my Toyotas with this dealer! Thanks Victoria for making More

by alexis.kunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Alexis.kunz! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 05, 2023

Very professional. This has been my go to place for sales and service for many years. More

by Boothjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Boothjoyce! Thanks again for the positive feedback, and we hope that you have a great day!

October 03, 2023

Rose has been nothing but wonderful and patient throughout this experience. She and Ryan helped make this car buying experience what it should be, fun, easy, and seamless. More

by kdg2111
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
Oct 12, 2023 -

Jim Ellis Toyota of McDonough responded

Kdg2111, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

October 03, 2023

Great service on my visit today Reid was very knowledgeable about the issues on my car. More

by wcmadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jim Ellis Toyota of McDonough responded

Wcmadden, we are glad we could help! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 03, 2023

They greet you as soon as you pull in to service aisle,nice waiting area , they keep you updated on your vehicle being serviced, super nice employees . More

by westburyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jim Ellis Toyota of McDonough responded

Westburyc, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 02, 2023

Very Accommodating and friendly staff. Leon is super nice and knows his job well. Good job! More

by Columbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, David Ray
Oct 13, 2023 -

Jim Ellis Toyota of McDonough responded

Columbus, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 01, 2023

Very nice people there. Very clean great customer service. Always respectful and willing to answer any questions. More

by SHAKIRAREE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Shakiraree80! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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