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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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October 18, 2023

Every thing went very well with the service I’m very happy I will give you a ten More

by Mileslucindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Mileslucindy, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 18, 2023

This is the second time that this location has serviced my car and it was not good but thankfully the first time the guy made things right on this second time around I ask how long will it take and the the More

by Le_lee60609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duell Willard
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Le_lee60609, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (770) 746-9374 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

October 18, 2023

The people that work there are very perfessonal and no every thing about my car More

by KCAROL11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kcarol11! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 17, 2023

The customer service is great from the time you walk in till you leave thankyou More

by hasakwa74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Hasakwa74! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 17, 2023

this dealership had done a great job servicing car for years ! Thank you ! I look forward for my next service . More

by vevenormil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Vevenormil, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 17, 2023

The past three times I’ve had service at your dealership. First time left radiator cap off second time left the old cap off the third time and I couldn’t find my keys. I’m at find me another place to get ser More

by BRETTWINDOlph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Brettwindolph, we are so disappointed to learn of this situation you have described. If you are willing to give us another chance, please reach out to us at (770) 746-9374 to speak to our manager directly.

October 17, 2023

Very good service. Polite and courteous employee. Service was good and timely. Pictures of the service were nice to see More

by psh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Psh! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 14, 2023

Good work,good workers must of the time,on time. Honest rates.Joh done right. More

by Soloman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Soloman1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 14, 2023

So far so good, no complaints here. I love my truck, and the customer service More

by Edwindaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Edwindaw! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 13, 2023

Reid goes above and beyond for his clients he keeps you informed. With him as you advisor you can just sit back and relax and know you vehicle is in great hands. More

by Jjoseph3505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jjoseph3505! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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