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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,486 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,486 reviews

July 17, 2019

Great service! My wait time was less than expected with my appointment and they even took my vehicle early. Everyone was nice and they even washed my 4Runner after More

by frederickpdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 17, 2019

Love Jim Ellis Toyota This was our 3rd purchase from Mr. Leon obviously we are extremely happy with his customer service. I highly recommend him if you’re in need of a car, More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 17, 2019

Oil change& tire rotation I don't mind the wait because they make sure you are comfortable. They make it fast & great .They make you feel at home & they treat you family rather More

by shajinawill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Lott, James Allen, William Mason
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 16, 2019

I came in for an oil change and a tire rotation. The customer representative named Bertell Winston aka (Jack #7889*W*) was wonderful and answered all of my questions and exceeded my expectations. I w More

by JayWheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Barahona, Bertell Winson
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 16, 2019

Service Department I always enjoy the quick efficient service I receive. Reid along with the other Service Department employees are always friendly and helpful. Than More

by rayhewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid in the Service Department is awesome.
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 16, 2019

Service Reid Millikan is my Service rep. I have always received outstanding service when I bring my car in for service. Great service department. Very profess More

by Rubyredflare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan Service Dept
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 16, 2019

Oil change I was very please with service everyone was so helpful and they give me a tour over the place! And the service was very quick! Thanks again More

by allisonharris951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 16, 2019

Everyone greets you with a smile, and I was pleased with the It is a great place to service your car. Everyone treated me with respect and gave me outstanding service, and I will always be back there either for More

by ngarcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the guy that took the info and send it to the service guys
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 15, 2019

Tundra 35K Service Reid is always a pleasure to deal with. He keeps you posted on the status of your vehicle and this location is very professional and courteous! More

by wayner2ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Bennett
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 14, 2019

Service Department Pleased with service and complimentary shuttle!!The shuttle to nearby shopping made the wait much easier. Our driver was very courteous. Everythin More

by cda926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

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