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Jim Ellis Toyota of McDonough
McDonough, GA
8,403 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,403 reviews
July 11, 2019
Rotating, balanced tires On my last service it was fast car was washed also. But no snack was out while I wait just had coffee. But I didn't have to wait long. Thanks. On my last service it was fast car was washed also. But no snack was out while I wait just had coffee. But I didn't have to wait long. Thanks. More
by tonyaholsey7
Verified CustomerEmployees Worked With
Misty Powers, Susan Crawford, Jeremy Richardson, Gerald Lofton, Tay Searcy
July 11, 2019
Excellent Mr. Jack Winston was extremely helpful and reassuring. He made my visit less stressful. Thank you for such great service!! I will definitely be return Mr. Jack Winston was extremely helpful and reassuring. He made my visit less stressful. Thank you for such great service!! I will definitely be returning. More
by B. Adams
Employees Worked With
Jack Winston
July 11, 2019
Price comparison your higher I did a little research after leaving your location. I purchased a 2014 Toyota Tundra CM at Butler Toyota in Macon the reason I went there to purchase I did a little research after leaving your location. I purchased a 2014 Toyota Tundra CM at Butler Toyota in Macon the reason I went there to purchase was prior reasons before Jim Ellis took over but anyways I am very happy with my truck I couldn't ask for a better truck. But after I did some research after leaving your service dept. this last time I got a quote from Amanda who was by the way great the quote she gave me compared to quotes from other Toyota Dealerships is that your price is higher. Don't get me wrong the customer service is much better and friendlier but I cant see myself paying the price on certain things. I would drive back down to Macon first to either Love Toyota or Butler. More
by jerilynn03
Employees Worked With
I did not deal with anyone in sales just service and I only remember Amanda
July 11, 2019
New car Tay was outstanding .He is the reason l bought the new car .He was very knowledgeable. And took his time to explain everything to me. Tay was outstanding .He is the reason l bought the new car .He was very knowledgeable. And took his time to explain everything to me. More
by wayne668
Employees Worked With
Tay Searcy, James Allen, Daniel Feliciano
July 11, 2019
Service I have been to this location several times in the past year, although we did not purchase this vehicle from this location we choose to come here for s I have been to this location several times in the past year, although we did not purchase this vehicle from this location we choose to come here for service. These guys give top notch service every time we visit. Service has been so great we recently purchased a second car and we came back to this location for our purchase which was about two weeks ago.. The Sales associate/team provided up with top notch service as well!!! Yes I would recommend friends and family for purchase and service to this location! More
by survivalmode.rg
Employees Worked With
Brian Hoe
July 11, 2019
Oil change and maintenance Service was good and in and out in a timely manor. Service took time to go over future maintenance. Will be back to do work. Service was good and in and out in a timely manor. Service took time to go over future maintenance. Will be back to do work. More
by LBANKSTON1
Employees Worked With
Service - Raymond
July 11, 2019
Oil change Great dealership!!! Awesome customer service and sales rep. I would recommend this dealership to anybody. My experience was more than great when I fir Great dealership!!! Awesome customer service and sales rep. I would recommend this dealership to anybody. My experience was more than great when I first came here. More
by bianka213
Employees Worked With
Jeremy Richardson, William Mason
July 11, 2019
Good job Toyota of McDonough has done all my service for years. I have had one bad experience, but that was before the buyout. I was very pleased with this e Toyota of McDonough has done all my service for years. I have had one bad experience, but that was before the buyout. I was very pleased with this experience. More
by jn1356
Employees Worked With
William Mason
July 09, 2019
Awesome employee! Great personality and an awesome guy! I would definitely recommend him if you are looking to purchase a car! He is very thoughtful and takes care of Great personality and an awesome guy! I would definitely recommend him if you are looking to purchase a car! He is very thoughtful and takes care of his customers! More
by Ashalo
Employees Worked With
Milton Hall
July 09, 2019
Just have a little patience Buying a car takes a while. There's the test drive, the finance, the negotiation, etc. Nothing makes a dealership more valuable than not wasting your Buying a car takes a while. There's the test drive, the finance, the negotiation, etc. Nothing makes a dealership more valuable than not wasting your time. And that's what Jim Ellis did. Not waste my time, More
by MisterG
Employees Worked With
