Jim Ellis Toyota of McDonough

Bought an Avalon I just purchased a CPO Avalon at Jim Ellis Toyota of McDonough and I love it. Derrick Mixon was my outstanding sales associate who sold me my car. H I just purchased a CPO Avalon at Jim Ellis Toyota of McDonough and I love it. Derrick Mixon was my outstanding sales associate who sold me my car. He was very knowledgeable and taught me all the new technology and safety features Toyota offers. He was friendly, professional, and did a fine job. Thanks again! More

Air bag Amanda did a great job. Although I felt , and still feel Toyota should ABSOLUTELY take care of any air bag issue without question, she remained profes Amanda did a great job. Although I felt , and still feel Toyota should ABSOLUTELY take care of any air bag issue without question, she remained professional and did her job. On a personal level everything was great. However, the fact remains Toyota built a car with a faulty air bag. Not me. It’s not the first time they’ve done it as you’re aware and should be fixed free of charge no questions asked. The vehicle is a 2013 but it only has 50000 miles on it. My moms car before she passed. She bought it new and. now I have it with a $1200 bill to fix something Toyota did. Not happy with that. As a consumer there is only one thing for me to do and you already know what that is. Buy from another manufacturer next car I buy. Thanks Amanda for doing a good job. Not so much for Toyota. More

Awesome! I am SOOOO glad I was blessed with these people. They definitely made my first car buying experience stress-free and manageable. Everybody was so frie I am SOOOO glad I was blessed with these people. They definitely made my first car buying experience stress-free and manageable. Everybody was so friendly and broke their back to make any and every thing happen to make sure I was satisfied mentally and financially 😂 Exceptional service!! ?? More

New car purchase. Our salesman listened as we told him which models of cars we wanted to test drive. He rounded up the keys quickly and we test drove the three cars fa Our salesman listened as we told him which models of cars we wanted to test drive. He rounded up the keys quickly and we test drove the three cars fairly quickly. This process took a long time at other dealerships we visited. More

Friendly Employee Oscar was awesome. Went above and beyond. No one greeted me. He was busy with other customers and went out of his way to assist me. Another employee c Oscar was awesome. Went above and beyond. No one greeted me. He was busy with other customers and went out of his way to assist me. Another employee came by and walked out without asking if I was being helped. More

Service for my Highlander Amanda my service coordinator was very helpful from the beginning to the end. Amanda also assist me with my warranty issues on my goodyear tires. Amanda my service coordinator was very helpful from the beginning to the end. Amanda also assist me with my warranty issues on my goodyear tires. More

As always great services They always take care of my needs. I am happy with my Camry. The wait was long but it was not the dealer fault. I would recommend it. They always take care of my needs. I am happy with my Camry. The wait was long but it was not the dealer fault. I would recommend it. More

Great Service I had a Lexus and experienced great service - owned a GMC and the service was no were near good - My Camry now.. gets better service than the Lexus.. I had a Lexus and experienced great service - owned a GMC and the service was no were near good - My Camry now.. gets better service than the Lexus.. I felt like a king at the dealership - A lady named Victoria treated me like as if I was Jim Ellis. More

Most Recent experience I went in for scheduled maintenance. I called and was accommodated for the same day. However, when I arrived the wait was a little longer than what my I went in for scheduled maintenance. I called and was accommodated for the same day. However, when I arrived the wait was a little longer than what my schedule would permit. Oscar rescheduled my appointment for the first thing the very next morning. I was met at 7 am the next day eith smiles, pleasantries, and i was serviced timely.?????????? More