Jim Ellis Toyota of McDonough

Good experience This is the third Tacoma pickup I have purchased from this dealership. I have been served by Neil Williams each time and it has been a pleasant exper This is the third Tacoma pickup I have purchased from this dealership. I have been served by Neil Williams each time and it has been a pleasant experience. More

Service The gentleman who helped me was awesome. He was informative and knowledgeable. He also made me feel he was concerned about my needs. I enjoyed our i The gentleman who helped me was awesome. He was informative and knowledgeable. He also made me feel he was concerned about my needs. I enjoyed our interaction. More

Friendly Great service this is my second visit don't hesitate to take your vehicle here. BTW next time have the 2020 Toyota Supra doors unlocked for customers Great service this is my second visit don't hesitate to take your vehicle here. BTW next time have the 2020 Toyota Supra doors unlocked for customers to look at. Locking it and having a sign stating get with manager to open discourages possible buyers. Thanks More

5000 mile maintenance I arrived early to my scheduled appointment there were cars ahead of me already. But because I had an appointment I jumped ahead of the walk ins. I I arrived early to my scheduled appointment there were cars ahead of me already. But because I had an appointment I jumped ahead of the walk ins. I was in and out in less than an hour. Very happy customer. More

Milton was very helpful I used cars.com to watch for a car matching my requirements. I found a match at Jim Ellis in McDonough. I had a good experience working through the sa I used cars.com to watch for a car matching my requirements. I found a match at Jim Ellis in McDonough. I had a good experience working through the sales process. More

My best experience with buying a new car,Leon Poole! I called Mr.Poole because he sold me my first Toyota five years ago.We became friends so I knew who to call when I wanted to trade-in for something up I called Mr.Poole because he sold me my first Toyota five years ago.We became friends so I knew who to call when I wanted to trade-in for something updated and it's so so nice to deal with a man who cares about getting it just right for my situation.I'm so happy with my new Camry Leon, thanks so much for going the extra mile! More

New 4 Runner purchase Seemed to take longer than it should / could have. We were in the dealership 3 hours. Perhaps they were busy, but it did not seem crowded with custo Seemed to take longer than it should / could have. We were in the dealership 3 hours. Perhaps they were busy, but it did not seem crowded with customers. The people we dealt with were professional and courteous. More

My First New Car Purchase I really love the welcoming atmosphere of the Jim Ellis Toyota dealership. The employees were very friendly and helpful. The salesman whom I worked wi I really love the welcoming atmosphere of the Jim Ellis Toyota dealership. The employees were very friendly and helpful. The salesman whom I worked with (Derrick Mixon) was very knowledgeable about all of vehicles that I was interested in. Derrick also went above and beyond to ensure that my first new car purchasing experience was a smooth transition. In any future car purchases, I would consider working with Derrick again because his skill set is impeccable. I would highly recommend to anyone who is car purchasing to shop at Jim Ellis Toyota of McDonough. More

Regular Maintenance Service Everyone is very nice and the service is great! The only issue is the wait time. I came in on a Tuesday afternoon at 1:15 pm hoping this was a good Everyone is very nice and the service is great! The only issue is the wait time. I came in on a Tuesday afternoon at 1:15 pm hoping this was a good time and it was still 2 and a half hours. Apparently they were backed up because of earlier appointments. That would be the only negative. Team there is great! More

Regular maintenance Oscar was friendly and helpful...great guy! I could tell that he was knowledgeable and that he believed in quality service. I’ll be sure to schedu Oscar was friendly and helpful...great guy! I could tell that he was knowledgeable and that he believed in quality service. I’ll be sure to schedule my next maintenance with Oscar. More