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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,420 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,420 reviews

August 08, 2019

Everyone was professional and efficient I dealt with Toyota when I purchased my 2018 Corolla. The customer service experience was excellent, the same as my most recent purchase of the 2020. More

by MASONANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a manager but I didn't catch his name, Daniel Feliciano, Paul Tolbert
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 08, 2019

These guys are great I've been here quite a few times & each time I've received superb service. I'm not sure i've ever had a "horrible" experience. T More

by stevenscott7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 08, 2019

Exceeded My Expectations My experience at Jim Ellis Toyota of McDonough was fantastic. Milton was welcoming and knowledgeable..he went as far as explaining every detail and fe More

by Honey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back, taking care of my customers is why I am in this business. Look forward to seeing you soon and please reach out if there is anything I can assist with.

August 07, 2019

Leon sales another camry He is so helpful and encouraging. I definitely would recommend Leon to my friends. In fact , he sold my brother his Camry xle. He loves it. I love More

by Teresa g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Aug 15, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure helping you with your vehicle purchase and look forward to assisting you in the future also.

August 07, 2019

New. Customer Was very impressed with staff and overall services glad I switched dealers. Great job Raymond persaud was spot on stellar and great customer service More

by shboogiw59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud very Friendly approachable and funny made experience worth while
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

August 07, 2019

Excellent and cordial service overall. Very friendly atmosphere also very knowledgeable about the overall service wich makes it a very pleasant experience the personalized service from the More

by marioreyes64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Presaud from the service department
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 07, 2019

Love my Rav4 I got great friendly service. Gerald was great in finding the vechile I wanted. He got it to the lot in a timely manner. He cleaned it up and fille More

by shirleyfowler77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Lofton, William Mason
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

I want to send a personal thank you for you taking time to send a review. It was a pleasure working with you and I thank you very much for your purchase. This is the beginning of our relationship so please do not hesitate to reach out if you have any questions or concerns at any time.

August 06, 2019

Wonderful experience Usually buying a car is horrendous, however, this was not the case here. Jeremy went above and beyond to make sure I left with the car I had my heart More

by AMBERLYNNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Richardson, James Allen, Daniel Feliciano
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the positive review. My family and I feel truly blessed that I’m able to help so many good people through this dealership. If I can ever be of help to you or a friend or family member, please don’t hesitate to call or reach out to me.

August 06, 2019

Wonderful experience!! I came in unsure whether or not I would be leaving in a new vehicle. The entire team from my sales person to finance went above and beyond to meet my More

by amoon14354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Hopkins, Daniel Feliciano
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

We greatly appreciate your feed back, very glad we were able to help you get into a new ride!

August 06, 2019

Very Professional and in a timely manner My Service Rep name was Winston I think. Very Professional kind and helpful guy. He got me in and out at a timely manner. Friendly person. I would rec More

by jkathee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston?
Aug 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, it is greatly appreciated! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

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