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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,420 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,420 reviews

August 15, 2019

Fast and reliable I had two cars scheduled for service. They got me in and out really fast. I would recommend this dealership to any friend or family. Way faster then U More

by skyystaxx25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 14, 2019

Oil Service The experience was great. John the customer service agent and the lady that was outside directing where to park were both great. However, I would lik More

by zacarias320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 14, 2019

Service Department This service department is the best. I purchased my car there and will continue to have my car serviced there. All service representatives have been More

by eldixon9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 14, 2019

I wasn’t coming in to buy a truck on Monday, but I did. I ended up seeing the Tacoma I wanted in the color I wanted and I just couldn’t say no to it. It was a six speed manual transmission electric blue 4 More

by COLINRUSSELL3781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bartell Winson , Harby Santos, James Allen, William Mason
Aug 15, 2019 -

Jim Ellis Toyota of McDonough responded

Thank You! It was a pleasure assisting you on your new vehicle purchase please feel free to contact me if there’s anything I can to do to further assist you. Harby Santos

August 14, 2019

Great company and employee Leon was excellent while working with me. He went above and beyond just to make me feel happy and he treated me like family I truly appreciate and tha More

by Bgable25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Aug 15, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure helping you with your vehicle purchase and look forward to assisting you in the future also.

August 13, 2019

Great Buying experience with Leon Poole I bought my car off Leon Poole. He made my car buying experience so smooth ! He went above and beyond with his service and made you feel like royalty More

by CLIPPERS0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Aug 15, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure helping you with your vehicle purchase and look forward to assisting you in the future also.

August 13, 2019

Brakes and Trans service Had an appointment. Was taken in on time. Got out sooner than estimate. Overall, was pleased with the whole experience. Will come back another time. More

by LBANKSTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 13, 2019

Too difficult! Service Dept. It’s too hard to get anyone on the phone & it seems no one calls back. You have to call over & over just for an operator. I’ve had several makes & mod More

by Cargal77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
August 12, 2019

Awesome experience Milton was very helpful and knowledgeable and treated us like family. He treated us like family. Highly recommend Milton for all of your car buying ne More

by Nathalia20-15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall, Daniel Feliciano
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back, taking care of my customers is why I am in this business. Look forward to seeing you soon and please reach out if there is anything I can assist with.

August 12, 2019

Service for oil change, tire rotation Always helpful and friendly. Very customer oriented in advising suggestions of needed or soon needed work to be done. Stays in touch to advise when ve More

by peekjan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

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