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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,420 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,420 reviews

August 20, 2019

Great experience Great location, Service person are very detailed about information vehicle. .Waiting area was pleasant. Restaurant are convenient shuttles driver More

by msacoffer44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston Jack
Sep 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you very much for the positive feed back. Glad that Jim Ellis Toyota of McDonough gave you a great experience. We look forward to seeing you again the future.

August 19, 2019

Time consuming I’ve gotten two cars from this place and other dealerships have. A loyalty program in place where people can use a loaner car for the day or at least More

by kametriasjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Winston Jack
August 19, 2019

Absolutely AMAZING!! First time buying my very own car! Gerald was nothing short of amazing! There’s not enough stars to give! He was very knowledgeable on the cars featur More

by sydneypatterson1931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins, William Mason
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the feed back, glad you had a great experience. We look forward to seeing you and taking care of all your vehicle needs.

August 19, 2019

Oil Change The team was very helpful in getting me scheduled and having my car worked on. The waiting area was nice and comfortable, and the price was better tha More

by thestephenmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tolbert
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back. Glad to hear your experience was great and we look forward to seeing you soon!

August 18, 2019

"Awesome Service" The service center at Jim Ellis Toyota of McDonough provided exceptional Service. My service advisor Amanda Cambron was awesome. Amanda explained e More

by AT26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

August 18, 2019

"Awesome Sales Advisor " My husband and I have purchased 3 Toyotas with in the past 7 months from an awesome and excellent Sales advisor Miss Susan Crawford. Susan, my husba More

by AT26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. It was my pleasure helping you. Can not wait to help you with your next purchase. Look forward to assisting you in the future. Thank you for being such a loyal customer!

August 17, 2019

Fast Service I went in for an update on my car, I saw Reid and he had my car in the shop quick. I asked about leaving and he said that was fine and he would call More

by PEPSI3628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. We greatly appreciate your business and look forward to seeing you soon.

August 17, 2019

Exceptional Service I'd just had a bad experience at another dealership so I was skeptical with Jim Ellis Toyota in McDonough but my sales person Derrick Mixon made it a More

by Satchelk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Mixon
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you very much for the positive feed back. Glad that Jim Ellis Toyota of McDonough gave you a great experience. We look forward to seeing you again the future.

August 15, 2019

Excellent experience Everyone was nice and very helpful and friendly, I will recommend this dealer to friends and family. I will use their service department to maintain m More

by gwpuckett1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall, James Allen, William Mason
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great feed back. Glad your experience at Jim Ellis Toyota of McDonough was great and look forward to seeing you soon for service.

August 15, 2019

Customer service I enjoy every experience at Jim Ellis Toyota. I’ve always experienced excellent customer service from this dealership. Everyone that I’ve had the plea More

by imlovely29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back. Glad to hear your experience was great and we look forward to seeing you soon!

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