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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,489 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,489 reviews

September 18, 2019

360 deree service Ok let me be totally brutally and conpletely honest with you I would never expect anything short of the very best from this particular dealership More

by misp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback and loyalty to our dealership! We look forward to seeing you again in the near future!

September 17, 2019

Service Team I can always count on exceptional service at Toyota of McDonough and Reid (Service Team Employee) always goes out of his way to make me feel like more More

by yakinileggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 17, 2019

Very good service , always deal with Amanda ....Always good n takes her time to explain things n treat me like a loyal customer...puts notes in for me to remember More

by s_eld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 17, 2019

Efficient. No pressure. I had an appointment. Noah helped me decide what else to have serviced besides the oil change. I love that you guys wash the exterior of the car. C More

by awashney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

September 17, 2019

STAFF IN SERVICE DEPT BEST SERVICE DEPT....BAR NONE. REID MILLIKAN SHOULD EITHER BE PROMOTED OR GIVEN A RAISE. HE'S KIND AND FUNNY, AND ALWAYS EXPLAINS AND SHOWS ME THING More

by mmajone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad to hear that Reid is always there to help!

September 16, 2019

Awesome with satisfaction thank you great service. I will recommend others to visit the dealership because everyone working there is gracious and helpful and More

by Shirley G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall, Amanda Cambron
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 16, 2019

Exceptional Service Provided Ahmad, Kelvin, and Milton did an exceptional job servicing every want and need of mine, plus more. I will definitely recommend them to others. Thanks More

by kristydanielhomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Hall, Daniel Feliciano
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Hope you enjoy your new vehicle and we look forward to seeing you soon in our service department.

September 16, 2019

Amazing customer service Jim Ellis provided me with exceptional service. Our sales person Neil William's was awesome! Highly recommend this dealership to all my friends and f More

by phyllisstuddard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Allen, Daniel Feliciano
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

September 16, 2019

EXCELLENT service and customer service! The service staff and management staff TOP OF THE LINE. Also, thankful to get my car washed Thank you again More

by linda.m.singletary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : African/French Service gentleman I can't recall his name, Paul Tolbert, Winston Jack, Noah Peacock
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 16, 2019

Awesome Friendly courteous helpful, my service technician listened to my needs and concerns and was easy to talk to. Explained in detail the services that wou More

by PATRICIAPULLUM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

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