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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,489 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,489 reviews

September 20, 2019

Great service The check-in line wait was a little long, however, they were providing exceptional service for another customer. We worked with a new trainee, and she More

by bigbobar.bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Sep 25, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

September 20, 2019

This was a good experience!!! Our dealer (Gerald) was very friendly and professional. He allowed us the opportunity to look for what we wanted, then readily answered our questions More

by empressnal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Hopkins, Daniel Feliciano
Sep 27, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! Thanks again for the positive feedback, and we hope that you have a great day!

September 19, 2019

Everyone is so friendly. I feel very welcome, very helpful. Michael Green was very helpful and understanding sales man. I would definitely pick him for your sales. I love my T More

by DawnH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Sep 27, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! Glad we earned five stars, and your experience was great! Glad to hear you love your vehicle and remember if you need anything let us know! Thanks again for the positive feedback, and we hope that you have a great day!

September 19, 2019

OMG AWESOME!!! From the front end to the back I really enjoyed this visit. It wasn't as long as I expected at all. I was very pleased with the young man who assisted More

by shickson6225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the guys name but he was Amazing
Sep 25, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad we took care of all your needs and got you in and out quickly! We look forward to seeing you in the near future.

September 19, 2019

Everyone on the floor was friendly and accommodating. All the equipment on the car was explained and demonstrated. All members of the staff were friendly, in a natural, unforced, manner. We were given ti More

by abigaylelofgren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Sep 27, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you very much for your positive feedback. Glad to hear your experience was good and everyone was friendly.

September 19, 2019

Javon was awesome! This was my first time buying a car, and Javon really made it a great experience. He was really patient with me when I kept asking him to test drive c More

by Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Richardson
Sep 25, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

September 18, 2019

The Jim Ellis crew is awesome!! This dealership is the best ! I highly recommend them. The people here are awesome! They are like one big family. All I have to say is GO TEAM JIM ELL More

by cambronamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda Cambron, Paul Tolbert, Winston Jack, Noah Peacock
Sep 25, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 18, 2019

Bought a car from Javon Harris Javon Harris was already outside waiting on customers. I pulled up and Javon Harris was eager to help to me. We talked about what I needed and he was More

by Traci Merritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

September 18, 2019

Great customer service Jeremy was awesome to work with when buying out truck. The finance guy was also awesome. Both of them went out of their way to make sure we got the be More

by kristene.sisson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Richardson, Daniel Feliciano
Sep 27, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the positive review. My family and I feel truly blessed that I’m able to help so many good people through this dealership. If I can ever be of help to you or a friend or family member, please don’t hesitate to call or reach out to me.

September 18, 2019

Wonderful I give Leon a five-star rating for his detailed information about my Highlander. He answered all of my questions, was enthusiastic, and honest. We l More

by Brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure helping with your vehicle purchase. I look forward to assisting you in the future.

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