Jim Ellis Toyota of McDonough

Great customer service! Listened to what I wanted in a car and gave me exactly what I requested. Great customer service! Process was easy. I would highly recommend Mr. Poole. Listened to what I wanted in a car and gave me exactly what I requested. Great customer service! Process was easy. I would highly recommend Mr. Poole. More

Bought from jayvon Jayvon was very professional and polite when making the sale. He was very informative and descriptive. I thought the entire experience was accomadatin Jayvon was very professional and polite when making the sale. He was very informative and descriptive. I thought the entire experience was accomadating and on days that I could not make it, it was easily rescheduled. More

Great Associate He told me how long it will take up front and I appreciate that. It was a great experience. I love these guys. The price was right too He told me how long it will take up front and I appreciate that. It was a great experience. I love these guys. The price was right too More

Excellent Customer Service!!! I am always pleased and leave Jim Ellis Toyota of McDonough very satisfied. The team works hard to get me in and out quickly. I really appreciate the I am always pleased and leave Jim Ellis Toyota of McDonough very satisfied. The team works hard to get me in and out quickly. I really appreciate the car wash whenever I go to have my car serviced. Amanda was especially pleasant and professional! She made my experience such a pleasure! : ) More

Excellent Customer service at Jim Ellis Toyota- Mcdonough was wonderful. My first car purchase through a dealership in 15 years. My experience was outstanding Customer service at Jim Ellis Toyota- Mcdonough was wonderful. My first car purchase through a dealership in 15 years. My experience was outstanding. No stress process and they listened to my needs. I will definitely recommend to all of my family and friends in the market to purchase a car. More

New car purchase When I first walked in the door I was impressed. The showroom was clean, bright and a comfortable temperature. The receptionist greeted me with a smil When I first walked in the door I was impressed. The showroom was clean, bright and a comfortable temperature. The receptionist greeted me with a smile and asked how she could help me. I relayed that I was there to meet with Milton Hall. She promptly paged him and Mr Hall just as promptly came and greeted me. He was courteous, friendly and quick to smile. Mr Hall was extremely knowledgeable when showing me the car I purchased. I was given a complete tour of the facility and offered a refreshment and snack. The service manager and finance agent were also personable and courteous. I was impressed with my entire experience and would certainly recommend this dealership. More

Bought a beautiful car from Javon After the hassle of searching for a car; via word of mouth, online, and in person. I found myself here at Toyota of McDonough. And though I was hesita After the hassle of searching for a car; via word of mouth, online, and in person. I found myself here at Toyota of McDonough. And though I was hesitant on so many things that ply a part of car buying; I was put at ease and shown great patience with Mr. Javon and the Toyota family of McDonough. They did not hassle me at all, nor was there any pressure applied to putting me in a car. I can tell that my concerns were taken on by them as there own and I felt as if I was more than a customer. They were willing to price match & negotiate, etc. And the warranties are incredible! I am not only greatly for the experience, patience, and time; yet I am incredibly proud to say: IM AN OWNER OF A 2020 Toyota and love the way it drives, but most of all, the way it fits my budget. More

Quick oil change after work! Arrived at dealership at 5:10 p.m. To determine if an oil change was possible. To my surprise, I checked in my Prius and left before 6:00 p.m.! Also Arrived at dealership at 5:10 p.m. To determine if an oil change was possible. To my surprise, I checked in my Prius and left before 6:00 p.m.! Also, they honored a 1/2 off discount promotion from another Toyota dealership! More

The extra mile I experienced a great visit at Toyota McDonough! Although it was a bit lengthy due to many customers, the Tech who worked on my vehicle was knowledgea I experienced a great visit at Toyota McDonough! Although it was a bit lengthy due to many customers, the Tech who worked on my vehicle was knowledgeable and transparent on what steps I should take. Way to go Shane! You deserve highlight of the week! More

Purchased a car yesterday and was very pleased No haggle great customer service meet my every need I couldn’t ask for a better salesman and definitely will be telling all of my friends who they nee No haggle great customer service meet my every need I couldn’t ask for a better salesman and definitely will be telling all of my friends who they need to come see. Couldn’t ask for more!!!! Thanks Javon. More